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Why I can’t show the same Menu in mobile version? And also In mobile version Menu icons not showing

This topic has 15 replies, 3 voices, and was last updated 1 months, 3 weeks ago ago by Andrew Mitchell

sefat

Participant

December 10, 2024 at 23:20

Why can’t I show the same mega menu on the mobile version?

Also In the mobile version Menu icons are not showing

Files is visible for topic creator and
support staff only.

#427144 Copied Theme version: 9.4.5

14 Answers

Rose Tyler

Support staff

December 11, 2024 at 09:07

Hello, Sefat,

Thank you for reaching out to us.

From your screenshot, it appears that the AMP plugin is activated on your website. Kindly disable it or learn more about the plugin here – https://www.8theme.com/documentation/xstore/amp-plugin/general-info-amp/

Best regards,
8Theme’s Team

#427181 Copied

sefat

Participant

December 11, 2024 at 10:46

Hi,
I have disabled the AMP plugin but still I can’t see the menu icons. Can you help me to fix it?

#427210 Copied

Rose Tyler

Support staff

December 11, 2024 at 10:55

Hello, Sefat,

Please read this article – https://www.8theme.com/documentation/xstore/menu-set-up/how-to-add-an-image-for-a-menu-item/

Best regards,
8Theme’s Team

#427214 Copied

sefat

Participant

December 11, 2024 at 14:09

If I use megamenu for desktop I can’t use it for mobile?
I have to use WP menu for mobile,?

#427243 Copied

Rose Tyler

Support staff

December 11, 2024 at 16:02

Hello, Sefat,

Header Builder via Elementor > edit template > Mobile menu settings > Items > select menu https://prnt.sc/uJiMkhXWb96V

Best regards,
8Theme’s Team

#427266 Copied

sefat

Participant

December 11, 2024 at 16:13

But here under item I don’t see my megamenu
Can you please check if you can?

#427268 Copied

sefat

Participant

December 12, 2024 at 08:23

Can you reply?

#427317 Copied

sefat

Participant

December 12, 2024 at 13:58

Hello anybody?

#427379 Copied

Rose Tyler

Support staff

December 12, 2024 at 14:45

Hello, Sefat,

We hope this message finds you well.

Here is a screenshot of the currently available settings: https://prnt.sc/uJiMkhXWb96V

Could you kindly let us know what you would like to see instead? This will help us better understand the result you are aiming for. If possible, could you also provide an example of a website with a mobile menu similar to what you are looking for?

Reply times can vary from time to time and be up to 24 hours Monday – Friday and up to 48 hours on weekends, Sat-Sun. But is usually faster than that. Please, do not submit multiple topics for the same request, as this does not result in a faster response time.

Best regards,
8Theme’s Team

#427391 Copied

sefat

Participant

December 12, 2024 at 18:59

Please check the screenshot I can’t see any megamenu options under mobile menu > items

Files is visible for topic creator and
support staff only.

#427406 Copied

Rose Tyler

Support staff

December 13, 2024 at 08:04

Hello, Sefat,

Yes, this is correct.

Could you kindly provide an example of the desired mobile menu? This will help us better understand your expectations. Once we have this information, we will be able to confirm whether such a design is feasible with our theme by default. At the moment, it is not entirely clear to us how you would like the mega menu to appear on mobile devices.

Best regards,
8Theme’s Team

#427438 Copied

sefat

Participant

December 13, 2024 at 08:31

So you think is better to create separate menus for Desktop and mobile?

You can see my current active desktop menu

#427444 Copied

Rose Tyler

Support staff

December 13, 2024 at 08:41

Hello, Sefat,

Yes, a mobile menu can be created via Appearance > Menus and then selected via the mentioned settings in Header Builder > Mobile menu.

Best regards,
8Theme’s Team

#427447 Copied

Andrew Mitchell

Support staff

December 13, 2024 at 20:33

Dear sefat,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team

#427546 Copied
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Why I can’t show the same Menu in mobile version? And also In mobile version Menu icons not showing

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