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Why Images not display in user reviews - by enagnon

This topic has 5 replies, 3 voices, and was last updated 16 minutes ago ago by Andrew Mitchell

enagnon

Participant

January 27, 2025 at 05:30

Hi
Somme reviews have images that not displayed.
Please how show image in reviews
Regards

#432322 Copied Theme version: 9.4.6

4 Answers

Tony Rodriguez

Support staff

January 27, 2025 at 06:14

Hello, @enagnon,

Thank you for contacting us and for using XStore.

We kindly request you to activate the Sale Booster Customer Image Review feature and verify its functionality once again.

For your convenience, you can refer to our theme documentation for detailed guidance on setting up the photo reviews feature in the Booster Sales section of XStore. Please find the documentation here: https://www.8theme.com/documentation/xstore/xstore-features/learn-how-to-set-up-the-photo-reviews-feature-in-the-booster-sales-section-of-xstore/

We hope this information proves helpful. Should you have any further questions or require additional assistance, please do not hesitate to reach out.

Best regards,
The 8Theme Team

#432329 Copied

enagnon

Participant

January 27, 2025 at 06:29

Hi
I setup Sale Booster Customer Image Review feature but no image is display in reviews.
Please check
Regards

Content is visible for topic creator and
support staff only.

#432333 Copied

Tony Rodriguez

Support staff

January 27, 2025 at 09:24

Hello, @enagnon,

Thank you for your response.

Upon reviewing your website, we noticed that you are utilizing the third-party plugin “Photo Reviews for WooCommerce.” To proceed with our investigation, we have temporarily deactivated this plugin on your website.

As part of our testing process, we created a test product, added a review with an image, and activated the “Sale Booster Customer Image Review” feature. We are pleased to inform you that everything appears to be functioning correctly without any issues.

For your reference, please find the link to the test product in the private content area.

We hope this information is helpful. Should you have any further questions or require additional assistance, please do not hesitate to reach out.

Best regards,
The 8Theme Team

Content is visible for topic creator and
support staff only.

#432362 Copied

Andrew Mitchell

Support staff

January 27, 2025 at 11:53

Dear enagnon,

We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

Click here to rate now: https://themeforest.net/downloads

Thank you sincerely for your ongoing support!

Best Regards,
The 8Theme Team

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