Why is my desktop responsive changing when im altering mobile responsive ?

This topic has 8 replies, 3 voices, and was last updated 4 months, 2 weeks ago ago by Andrew Mitchell

  • Avatar: Ameer
    Ameer
    Participant
    August 6, 2024 at 21:55

    Hi there.

    Why is my desktop responsive also changing when I’m altering mobile responsive on elementor ?

    7 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 7, 2024 at 07:49

    Hello Ameer,

    Thank you for reaching out to us with your query.

    To assist you more effectively, could you kindly record a video demonstrating the actions you took and the issue you encountered? Please upload the video to a file-sharing service and share the URL with us.

    We appreciate your cooperation.

    Best Regards,
    8Theme’s Team

    Avatar: Ameer
    Ameer
    Participant
    August 7, 2024 at 09:20

    I can’t really make a video because I undid everything.
    Do it’s basically changing the look of the desktop look when I’m making changes to the mobile look

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 7, 2024 at 09:52

    Hello Ameer,

    Sorry, but your question is unclear to us. Please provide an example.

    Best Regards,
    8Theme’s Team

    Avatar: Ameer
    Ameer
    Participant
    August 7, 2024 at 22:36

    Okay please see video link.

    video shows that if for example i delete some from the mobile section the desktop section disappears.

    Thanks.

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 8, 2024 at 07:33

    Hello Ameer,

    Thank you for providing the detailed video. The behavior you demonstrated is indeed correct and is how the Elementor editor is designed to function. We would like to clarify that this behavior is not dependent on the theme you are using; regardless of the theme, Elementor will remove elements immediately for all devices.

    If you need to hide a specific element only on mobile devices, you can use the settings shown in this screenshot: https://prnt.sc/btUaeIUoYF5F

    We would like to reiterate that the behavior you observed is not a bug but rather how element deletion works when using Elementor. We recommend watching some YouTube tutorials on responsive design with Elementor for further guidance.

    We hope this information is helpful.

    Best Regards,
    8Theme’s Team

    Avatar: Ameer
    Ameer
    Participant
    August 8, 2024 at 07:56

    Thank You for feedback.

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    August 8, 2024 at 07:56

    Dear Ameer,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

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