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Why is my website not full screen, only my backgrou is full, how to solve it I don’t know

This topic has 5 replies, 3 voices, and was last updated 6 months ago ago by Andrew Mitchell

Irawan

Participant

June 28, 2024 at 08:26

Why is my website not full screen, only my backgrou is full, how to solve it I don’t know

Please, contact administrator
for this information.

#402155 Copied Theme version: 9.3.14

4 Answers

Tony Rodriguez

Support staff

June 28, 2024 at 08:56

Hi @Irawan

We are reaching out to provide you with detailed instructions on how to adjust the full width settings for your website using our theme options and Elementor.

**To adjust the site width using Xstore Theme Options, please follow these steps:**
1. Navigate to Xstore > Theme Options.
2. Go to General > Site Width Field.
3. Enter “1550px” in the field provided.
4. Click “Publish” to save the changes.

For your reference, you may view the image provided in the following link: (https://paste.pics/edit/R9OAU)

**To set full-width sections using Elementor, please follow these steps:**
1. Go to Dashboard > Pages.
2. Navigate to the specific page and select ‘Edit with Elementor’.
3. Locate the Section/Container and under Layout, select the Width field.
4. Choose ‘Full Width’.
5. Click “Update” to save the changes.

For additional guidance, please consult this article: (https://elementor.com/help/how-to-create-a-full-width-page/)

Should you encounter any issues or if the provided steps do not resolve your concern, please provide a detailed description of the issue. Additionally, include the URL of the affected page and screenshots highlighting the problem for better clarity.

We also kindly request that you share your site’s wp-admin access credentials in the designated private content area. This will allow us to thoroughly review your settings and provide more precise assistance.

We kindly recommend that you take a complete backup of your site before proceeding.

Thank you for your cooperation. We look forward to assisting you promptly.

Best Regards,
The 8Theme Team

Please contact administrator
for this information.

#402163 Copied

Irawan

Participant

June 28, 2024 at 09:28

I’ve done that but nothing has changed

Please contact administrator
for this information.

#402169 Copied

Tony Rodriguez

Support staff

June 28, 2024 at 11:03

Hello, @Irawan

We have attempted to access your site using the login details provided in the private content area, but unfortunately, we were unable to login. For Reference please check out the image provided in the private content area.

To facilitate further assistance, could you please provide us with valid login credentials? You can update the details in the private content area, allowing us to proceed with the necessary checks and support.

Please follow these steps to create a new administrator account:
1. Navigate to the Dashboard, select Users > Add New, and assign the administrator role. For guidance, refer to this image: http://prntscr.com/s3rc9m.
2. Provide the username and password for the newly created account in the Private Content area. For guidance, refer to this image: http://prntscr.com/s5mao7.
3. You may use any email address for the new account; it does not need to be your personal email.

We kindly recommend taking a complete backup of your site before proceeding.

Additionally, if you could provide a screenshot and the URL of the page where the issue persists, it would greatly enhance our understanding and ability to assist you.

Thank you for your cooperation. We look forward to resolving this matter promptly.

Best Regards,
8Theme’s Team

Please contact administrator
for this information.

#402186 Copied

Andrew Mitchell

Support staff

June 29, 2024 at 17:45

Dear Irawan,

Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

Click here to share your insights: https://themeforest.net/downloads

Your support fuels our journey, and we appreciate it more than words can express.

Best Regards,
The 8Theme Team

#402391 Copied
Tagged: fix wordpress full screen, full screen website, solve woocommerce display, website background issues, website display problems, wordpress woocommerce themes
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Why is my website not full screen, only my backgrou is full, how to solve it I don’t know

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