This topic has 8 replies, 3 voices, and was last updated 2 years, 11 months ago ago by Olga Barlow
WHY IS NOT SHOWING THIS? https://prnt.sc/254u8bi
Hello,
Do you have the same situation when a default theme, like Storefront, is activated on your site?
Provide URL of the product and temporary wp-admin access.
Regards
i don´t understand you, my default theme is xstore
Hello,
Nope, XStore is your active theme. But we ask you to test the mentioned problem with the default WordPress theme like Storefront or Twenty Twenty or any other default WP theme to make sure that WooCommerce plugin works fine and the issue appears with XStore theme only.
Regards
but which is the problem? is with your theme
Hello,
To find out if theme is the reason we need to check how it works with the default WP theme. Provide us with WP Dashboard access and we’ll check.
Regards
here you have
Hello,
I have activated the official WooCommerce theme Storefront and it also does not display sale price https://prnt.sc/25yquhm So, XStore theme is not the reason of the problem. Contact WooCommerce plugin support https://wordpress.org/support/plugin/woocommerce/
So, contact plugin support.
Regards
You must be logged in to reply to this topic.Log in/Sign up