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Why is the always the filter enabled even in normal times ?

This topic has 8 replies, 3 voices, and was last updated 7 months, 2 weeks ago ago by Andrew Mitchell

Aulakh, Sam

Participant

May 14, 2024 at 00:31

https://dev.galacticdesignlabs.com/catalogue/?min_price=0&max_price=30&

this is always there i know I can clear but when even new user comes and click on /catalogue this URL loads why

https://ing-eshop.galacticdesignlabs.com/catalogue/?min_price=0&max_price=30& ???

#395016 Copied Theme version: 9.3.9

7 Answers

Luca Rossi

Support staff

May 14, 2024 at 09:12

Dear Sam Aulakh,

We hope this message finds you well.

We would like to inform you that when utilizing the Ajax Pagination feature (including Infinite Load, Load More, and other pagination types) on your products, the system automatically retrieves the current active filters. For instance, on your websites, it captures the minimum and maximum price settings. You can view examples of this functionality at the following links:

– [https://prnt.sc/PjSEfC6VCDiz](https://prnt.sc/PjSEfC6VCDiz)
– [https://prnt.sc/VDCfO1BjA2vm](https://prnt.sc/VDCfO1BjA2vm)

Regrettably, there are no available hooks or filters to modify this behavior. Should you have any suggestions for enhancements or identify any areas needing improvement, we encourage you to submit a detailed request on our task board at [https://www.8theme.com/taskboard/](https://www.8theme.com/taskboard/). This will enable our technical team to review and address your concerns promptly.

Thank you for your attention and cooperation.

Best regards,
The 8Theme Team

#395057 Copied

Aulakh, Sam

Participant

May 14, 2024 at 13:51

The problem is a serious issue as it reloads on its own very confusing and technically impossible i doubt that please have this check as customer is complaining

#395107 Copied

Luca Rossi

Support staff

May 15, 2024 at 04:58

Hi @Aulakh, Sam,

Should you have any suggestions for enhancements or identify any areas needing improvement, we encourage you to submit a detailed request on our task board at [https://www.8theme.com/taskboard/](https://www.8theme.com/taskboard/). This will enable our technical team to review and address your concerns promptly.

Thank you for your attention and cooperation.

Best regards,
The 8Theme Team

#395167 Copied

Aulakh, Sam

Participant

May 15, 2024 at 05:04

Unfortunately taskboard doesnt work for me can you tell me how to use it thanks

#395169 Copied

Luca Rossi

Support staff

May 15, 2024 at 05:35

Hi @Aulakh, Sam,

Please visit this link: https://www.8theme.com/taskboard/

After that filling all the information: https://prnt.sc/o-7nc4aEb2p7

Best regards,
The 8Theme Team

#395173 Copied

Aulakh, Sam

Participant

July 9, 2024 at 16:12

Is there a way to avoid this active filter thing ?

#403864 Copied

Andrew Mitchell

Support staff

July 10, 2024 at 03:59

Dear Aulakh, Sam,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team

#403894 Copied
Tagged: always enabled filter, best selling themes, filter issues, normal times filter, troubleshooting woocommerce, woocommerce themes
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Why is the always the filter enabled even in normal times ?

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