Why my video is not showing on product widget

This topic has 7 replies, 2 voices, and was last updated 3 months, 3 weeks ago ago by Rose Tyler

  • Avatar: Festigift
    Festigift
    Participant
    July 26, 2024 at 12:45

    Why my video is not showing on product widget

    Please, contact administrator
    for this information.
    Files is visible for topic creator and
    support staff only.
    6 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 26, 2024 at 12:50

    Hello Festigift,

    Thank you for reaching out to us.

    Could you please provide temporary wp-admin access? We need to check your settings.

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Best Regards,
    8Theme’s Team

    Avatar: Festigift
    Festigift
    Participant
    July 26, 2024 at 14:16

    After updating elementor, i am facing a issue of can’t able to see Videos and the layout of product slider creating issue

    Please contact administrator
    for this information.
    Files is visible for topic creator and
    support staff only.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 26, 2024 at 14:39

    Hello Festigift,

    We appreciate your prompt response.

    You need to use video iframe as mentioned in the description – https://gyazo.com/c5338fef8094381cec38e35a700a6f3e For example –
    https://gyazo.com/a710aef39a1c6b1fe8df8dfe2d74e7c7
    <iframe width="560" height="315" src="https://www.youtube.com/embed/2BDMGGzimb0?si=BopPF4vc09dup6tr" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" referrerpolicy="strict-origin-when-cross-origin" allowfullscreen></iframe>

    Best Regards,
    8Theme’s Team

    Avatar: Festigift
    Festigift
    Participant
    July 26, 2024 at 14:50

    after udpating elementor it’s breaking

    Please contact administrator
    for this information.
    Avatar: Festigift
    Festigift
    Participant
    July 26, 2024 at 14:51

    if i update elementor than product slider is not working

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 26, 2024 at 15:18

    Hello Festigift,

    Please try to:
    – update theme and Core plugin;
    – contact support of Elementor plugin.

    Best Regards,
    8Theme’s Team

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