Why my website getting stretched after some times and for time being search bar animation stopped.

This topic has 4 replies, 2 voices, and was last updated 2 weeks, 6 days ago ago by Jack Richardson

  • Avatar: KSP ELECTRONICS
    KSP ELECTRONICS
    Participant
    November 1, 2024 at 13:27

    Hello,
    Why my website getting stretched after some times and for time being search bar animation stopped. Here is the video link: https://www.veed.io/view/17e7bf57-87cc-4acd-bac5-c413110db5e3?panel=share. Please have a look this video carefully. When i enter our website URL then website page squeeze and searching animation stopped. when i hover the page then it stretches and start search animation working. I don’t know why this happening, So I kindly request you to please suggest me how can i fix this issue.
    Thanks & Best Regards
    KSP ELECTRONICS

    3 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 1, 2024 at 16:12

    Dear @KSP ELECTRONICS,

    We hope this message finds you well.

    It is possible that the issue you are experiencing may be due to testing on a device with a non-standard screen width. We kindly suggest testing the site using a default theme, such as Storefront, to determine if the issue persists.

    Please feel free to reach out if you need further assistance.

    Best regards,
    Jack Richardson
    8Theme Team

    Avatar: KSP ELECTRONICS
    KSP ELECTRONICS
    Participant
    November 1, 2024 at 17:58

    Hello,
    This issue occurring with your default theme also. you can check by yourself. here is the video link : https://www.veed.io/view/85aa1207-487e-49c9-998e-61c2660537b1?panel=share

    Thanks

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 4, 2024 at 13:29

    Dear @KSP ELECTRONICS,

    We hope this message finds you well.

    Could you kindly confirm if the testing was conducted with the Storefront theme active? Based on the video provided, it is not entirely clear whether the theme was switched for testing purposes.

    Thank you for your attention to this matter.

    Best regards,
    Jack Richardson
    8Theme Team

  • Viewing 4 results - 1 through 4 (of 4 total)

You must be logged in to reply to this topic.Log in/Sign up

8theme customization service
We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.