Return to previous page

Why my website getting stretched after some times and for time being search bar animation stopped.

This topic has 4 replies, 2 voices, and was last updated 5 months, 2 weeks ago ago by Jack Richardson

KSP ELECTRONICS

Participant

November 1, 2024 at 13:27

Hello,
Why my website getting stretched after some times and for time being search bar animation stopped. Here is the video link: https://www.veed.io/view/17e7bf57-87cc-4acd-bac5-c413110db5e3?panel=share. Please have a look this video carefully. When i enter our website URL then website page squeeze and searching animation stopped. when i hover the page then it stretches and start search animation working. I don’t know why this happening, So I kindly request you to please suggest me how can i fix this issue.
Thanks & Best Regards
KSP ELECTRONICS

#421295 Copied Theme version: 9.4.3

3 Answers

Jack Richardson

Support staff

November 1, 2024 at 16:12

Dear @KSP ELECTRONICS,

We hope this message finds you well.

It is possible that the issue you are experiencing may be due to testing on a device with a non-standard screen width. We kindly suggest testing the site using a default theme, such as Storefront, to determine if the issue persists.

Please feel free to reach out if you need further assistance.

Best regards,
Jack Richardson
8Theme Team

#421328 Copied

KSP ELECTRONICS

Participant

November 1, 2024 at 17:58

Hello,
This issue occurring with your default theme also. you can check by yourself. here is the video link : https://www.veed.io/view/85aa1207-487e-49c9-998e-61c2660537b1?panel=share

Thanks

#421345 Copied

Jack Richardson

Support staff

November 4, 2024 at 13:29

Dear @KSP ELECTRONICS,

We hope this message finds you well.

Could you kindly confirm if the testing was conducted with the Storefront theme active? Based on the video provided, it is not entirely clear whether the theme was switched for testing purposes.

Thank you for your attention to this matter.

Best regards,
Jack Richardson
8Theme Team

#422032 Copied
Viewing 4 results - 1 through 4 (of 4 total)