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Why some user facing that issue ?????????

This topic has 4 replies, 2 voices, and was last updated 4 months, 1 weeks ago ago by Rose Tyler

  • Avatar: raj
    raj
    Participant
    November 19, 2024 at 07:00

    Our user facing like that issue which we shown in below screen shot

    Please, contact administrator
    for this information.
    Files is visible for topic creator and
    support staff only.
    #424087 Copied Theme version: 9.4.4
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 19, 2024 at 10:00

    Hello,

    Thank you for reaching out to us.

    Could you please provide temporary wp-admin access? We need to check your settings.

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Best Regards,
    8Theme’s Team

    #424124 Copied
    Avatar: raj
    raj
    Participant
    November 19, 2024 at 18:11

    okay

    Please contact administrator
    for this information.
    #424255 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 19, 2024 at 18:16

    Hello,

    Please check how it works now.

    Best Regards,
    8Theme’s Team

    #424257 Copied
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