Why the published pages are not displaying

This topic has 5 replies, 2 voices, and was last updated 4 months, 3 weeks ago ago by Rose Tyler

  • Avatar: brandlessmfr
    brandlessmfr
    Participant
    July 27, 2024 at 15:16

    hello, could you please help to check why my published page “custom apparel” and “wholesale” (under services) are not displaying while I not login? I checked all the pages status, they all set as published to all users. thank you.

    Please, contact administrator
    for this information.
    4 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 28, 2024 at 08:31

    Hello brandlessmfr,

    Thank you for reaching out to us with your concern.

    Upon initial review, the issue with the pages mentioned on your website appears to be unrelated to our theme. To confirm or refute this, please navigate to Appearance > Themes > Install and activate the Storefront (default WooCommerce theme). Kindly inform us of the outcome.

    Best Regards,
    8Theme’s Team

    Avatar: brandlessmfr
    brandlessmfr
    Participant
    July 28, 2024 at 14:27

    the whole website became messy after I activated the storefront. how to recover??

    Avatar: brandlessmfr
    brandlessmfr
    Participant
    July 28, 2024 at 14:37

    I deleted the Storefront theme and reactivated the previous theme, but now a categories came from nowhere are appearing on the sidebar and I don’t know how to remove them.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 28, 2024 at 15:03

    Hello brandlessmfr,

    Appearance > Themes > Activated XStore child theme.

    Best Regards,
    8Theme’s Team

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