This topic has 6 replies, 3 voices, and was last updated 2 months, 3 weeks ago ago by Jack Richardson
Hi,
The widget im using has issue in mobile view, which is that, the entire widget is not visible and only 50% is displaying. I will share a screenshot from live website and another screenshot showing the actual widget and how it should be looking. Thanks alot!
Hello Adeeb Ahmed,
Thank you for reaching out to us.
Please make sure that you are using the latest version of the theme https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ and the Core plugin https://www.8theme.com/documentation/xstore/plugins/plugins-update/ (clear cache after updating).
If this doesn’t help, provide us with temporary wp-admin access.
Best Regards,
8Theme’s Team
Thanks for responding, I will share the temporary wp access!
Hello Adeeb Ahmed,
We appreciate your prompt response.
Could you please confirm if the screenshots you provided were taken from the Home page? If not, we kindly request that you provide the URL of the appropriate page.
Best Regards,
8Theme’s Team
Yes, the screenshot was taken from the home page.
Hello @Adeeb Ahmed,
Please, check now !
Kind regards,
Jack Richardson
The 8theme’s team
You must be logged in to reply to this topic.Log in/Sign up