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Widget is not entirely visible in mobile view

This topic has 6 replies, 3 voices, and was last updated 6 months, 2 weeks ago ago by Jack Richardson

Adeeb Ahmed

Participant

August 5, 2024 at 19:16

Hi,

The widget im using has issue in mobile view, which is that, the entire widget is not visible and only 50% is displaying. I will share a screenshot from live website and another screenshot showing the actual widget and how it should be looking. Thanks alot!

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#408878 Copied Theme version: 9.3.14 WooCommerce version: 9.1.4

5 Answers

Rose Tyler

Support staff

August 6, 2024 at 07:05

Hello Adeeb Ahmed,

Thank you for reaching out to us.

Please make sure that you are using the latest version of the theme https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ and the Core plugin https://www.8theme.com/documentation/xstore/plugins/plugins-update/ (clear cache after updating).

If this doesn’t help, provide us with temporary wp-admin access.

Best Regards,
8Theme’s Team

#408913 Copied

Adeeb Ahmed

Participant

August 10, 2024 at 12:59

Thanks for responding, I will share the temporary wp access!

Please contact administrator
for this information.

#409735 Copied

Rose Tyler

Support staff

August 11, 2024 at 09:09

Hello Adeeb Ahmed,

We appreciate your prompt response.

Could you please confirm if the screenshots you provided were taken from the Home page? If not, we kindly request that you provide the URL of the appropriate page.

Best Regards,
8Theme’s Team

#409802 Copied

Adeeb Ahmed

Participant

August 11, 2024 at 10:53

Yes, the screenshot was taken from the home page.

Please contact administrator
for this information.

#409813 Copied

Jack Richardson

Support staff

August 12, 2024 at 07:43

Hello @Adeeb Ahmed,

Please, check now !

Kind regards,
Jack Richardson
The 8theme’s team

#409901 Copied
Tagged: correct woocommerce template errors, fix woocommerce widget visibility, improve woocommerce mobile visibility, optimize wordpress mobile view, wordpress mobile view issues
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