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Widget is not working properly on my website

This topic has 2 replies, 2 voices, and was last updated 1 days, 6 hours ago ago by Alex Carter

  • Avatar: Hassam
    Hassam
    Participant
    March 21, 2025 at 19:55

    Dear Team,

    Please note I have added an widget in one of my page but the widget is not displayed properly.

    1. Image CP panel widget (you can see i have selected 1 of widget)
    2. Widget Shop (I am using Shop widget)
    You can see the link in private area with no widget is showing.

    Thank you
    Muhammad Hassam

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    #438236 Copied Theme version: 9.4.8
    1 Answer
    Avatar: Alex Carter
    Alex Carter
    Support staff
    March 21, 2025 at 20:34

    Hello, Hassam,

    Thank you for reaching out to us.

    You have created a custom page. Unfortunately, the WooCommerce filters and widgets you wish to use do not function on custom pages. They are designed to work only on default WooCommerce pages, such as the shop or category pages. This limitation is not related to the theme but rather falls under the functionality of the WooCommerce plugin itself.

    Here is a link to the Woocommerce support forum – https://wordpress.org/support/plugin/woocommerce/

    Warm Regards,
    The 8Theme Team

    #438243 Copied
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