Widget not loading properly on Elementor page

This topic has 6 replies, 2 voices, and was last updated 2 years, 3 months ago ago by Awais Ahmed

  • Avatar: Karine Kuhn
    Karine Kuhn
    Participant
    August 30, 2022 at 16:28

    I’m updating my homepage based in a page created with Elementor, but in one of the sections, the widget is not loading properly. The texts are showing, only the shop products are not displaying.

    Inside Elementor: https://prnt.sc/1FOsZLwSybQa

    Displaying: https://prnt.sc/bh5D5rFa_BK0

    Specific page: https://lojaplanetabrasil.com.br/home-minimal-fashion03/

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: Awais Ahmed
    Awais Ahmed
    Participant
    August 31, 2022 at 06:30

    Hello, @Karine Kuhn,

    Can you please share your site WP Admin URL and Credentials with me in a private content area of this topic, so that I’ll check and help you out in solving your issue, It seems to be the Ajax issue on your site?

    Regards 8Themes Team.

    Avatar: Karine Kuhn
    Karine Kuhn
    Participant
    August 31, 2022 at 10:31

    Hi, details in private mode.

    Thank you!

    Please contact administrator
    for this information.
    Avatar: Awais Ahmed
    Awais Ahmed
    Participant
    September 1, 2022 at 07:38

    Hello, @Karine Kuhn,

    I have checked the site link that you shared with us and found that the products appear just fine. There is no issue as you can see in this image: https://postimg.cc/dh79ynWx please check back to your site after clearing the browser cache. I hope you will never face any issues again.

    Regards 8Themes Team.

    Avatar: Karine Kuhn
    Karine Kuhn
    Participant
    September 1, 2022 at 16:30

    It’s appearing now.

    Thank youy very much!

    Avatar: Awais Ahmed
    Awais Ahmed
    Participant
    September 2, 2022 at 06:28

    Hello, @Karine Kuhn,

    We are glad that you loved our Theme and Support Staff. We wish you all the best.

    If you do not mind, can you please leave a 5 stars rating for our Theme & Customer and Technical Support by going here: http://themeforest.net/downloads It will allow us to release more updates and provide dedicated support in the future. It would encourage our work a lot. If you like our Theme and Support.

    Thanks for contacting us.
    Have a great day?

    Topic Closed.
    Best Regards.

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