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Widget removal and product page editing - by Darren62

This topic has 16 replies, 2 voices, and was last updated 6 months ago ago by Rose Tyler

Darren62

Participant

June 3, 2024 at 16:17

I cannot disable header widget in theme I’m using and it also doesn’t show all products when I build a product page as well as the original product page that was installed with the theme cannot be edited in Elementor

#397949 Copied Theme version: 9.3

15 Answers

Rose Tyler

Support staff

June 3, 2024 at 17:13

Hello, Darren62,

Thank you for reaching out to us with your concerns.

We find your request a bit unclear. Could you please reformulate it and provide more details regarding the specific assistance you require from us?

Additionally, we recommend reviewing our documentation at https://www.8theme.com/documentation/xstore/xstore-builders/ which might help address some of your queries.

Best Regards,
8Theme’s Team

#397954 Copied

Darren62

Participant

June 3, 2024 at 17:30

When I buiild a products page it doesn’t show all of the products on the site just a few of them even though I’ve selected all products. When I change it to a different setting such as featured, best sellers etc. the missing products will show up so it appears that xstore knows their there but doesn’t show them on all products even though I have no limit on the number of products.

I may have sorted the banner issue out so that might be OK but the products page isn’t.

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Rose Tyler

Support staff

June 4, 2024 at 09:21

Hello, Darren62,

Thank you for your prompt response.

To assist you more effectively, could you please provide the URL of the page where you are experiencing the issue? Additionally, it would be helpful if you could attach some screenshots for a clearer understanding of the problem.

Best Regards,
8Theme’s Team

#398036 Copied

Darren62

Participant

June 4, 2024 at 13:48

Hi

I’ve sorted the products now but the header is still a problem as every time I create a new page it appears and I don’t want it there…I certainly don’t want a hemp bg for my pages.

If I’ve read it correctly on this forum I also can’t edit the shop page unless I get Elementor Pro? That kind of defeats the object of using a theme especially when Xstore say its the most customisable theme for WP.

I’m trying my hardest to skin Xstore but it is nowhere near as easy as it should be.

Please contact administrator
for this information.

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Rose Tyler

Support staff

June 4, 2024 at 14:47

Hello, Darren62,

Let’s address your inquiries one by one in sequence.

This is breadcrumbs https://prnt.sc/vs9UDTHRUDao , it can be edited or disabled through the Theme Options > Breadcrumbs.

Please note that Elementor Pro is not necessary; you may use the free Pro Elements plugin instead. For more detailed guidance, kindly refer to this article: https://www.8theme.com/documentation/xstore/xstore-builders/xstore-products-archive-builder-with-elementor/.

We are here to assist you, so please do not hesitate to reach out if you have any additional questions.

Best Regards,
The 8Theme Team

Please contact administrator
for this information.

#398096 Copied

Darren62

Participant

June 5, 2024 at 13:06

OK thank you although I still can’t understand why when I create a new page with absolutely nothing in it it crashes before I can edit it in Elementor. Every time it just puts safe mode on and I can’t edit the new page and I do have Elementor Pro Elements plug in installed?

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Rose Tyler

Support staff

June 5, 2024 at 13:16

Hello, Darren62,

Could you kindly assist us by recording a video that demonstrates the problem you are encountering? This will greatly aid us in understanding the issue more clearly and allow us to address it more effectively.

We’ve created a new “test123” page on your site, without any issues.

Best Regards,
The 8Theme Team

#398249 Copied

Darren62

Participant

June 5, 2024 at 13:36

Thank you Rose I have opened that page and the one called order tracking that I created before so I have no idea why it crashed before.

How do i remove the breadcrumbs from the top of new pages though as i don’t want them on there ATM.

Thanks for all of your help though its very much appreciated.

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Rose Tyler

Support staff

June 5, 2024 at 14:27

Hello, Darren62,

We hope this message finds you well. We would like to inform you that breadcrumbs can be removed either through the individual page settings https://prnt.sc/-jApkuXqwt92 or globally for all pages via the Theme Options.

Best Regards,
The 8Theme Team

#398277 Copied

Darren62

Participant

June 6, 2024 at 20:31

Thank you so much again Rose…also, when my site is live I wanted to have specials on products only for registered users which I can do through conditions but it doesn’t hide that product from the product archive and there appears no way to do this meaning that should I put a special price product up for registered users only then all visitors will see that on there and it might be a duplicate product which would look bad for visitors to see. Is there any way possible that the product could be hidden from all pages if it was made to be for registered users only. I may also sell other products at cost for registered users from time to time and all visitors would se those as well which isn’t good.

#398517 Copied

Rose Tyler

Support staff

June 7, 2024 at 10:17

Hello, Darren62,

We would like to inform you that your request falls outside the standard scope of support we offer, as it pertains more to customization rather than typical troubleshooting or configuration issues.

For guidance on how to implement this feature, we recommend visiting the WooCommerce support forum https://wordpress.org/support/plugin/woocommerce/

Should you require personalized customization services, we kindly invite you to submit a request through our customization panel available at: https://www.8theme.com/account/#etheme_customization_panel/. This will allow you to engage directly with our technical team who are equipped to assist you further. Please note that customization services are subject to additional charges.

Thank you for your understanding.

Best Regards,
The 8Theme Team

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Darren62

Participant

June 7, 2024 at 11:26

Hi

How is that so?
You create a theme that enables me to use to ‘hide’ a product but it doesn’t hide it throughout the shop so in effect it’s not hidden.

If anything you should be looking to implement it not say I need to pay for customisation as its really not a feature if it doesn’t work properly.
Regards
Darren

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Rose Tyler

Support staff

June 8, 2024 at 07:23

Hello, Darren62,

We hope this message finds you well. Could you please provide us with more details regarding the specific settings you configured, including screenshots, and indicate where exactly they are not functioning as expected?

Additionally, we would appreciate it if you could provide FTP access to allow us to further investigate the situation.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best Regards,
The 8Theme Team

#398724 Copied

Darren62

Participant

June 14, 2024 at 12:45

Hello Rose

I decided to use categories instead and hide the ones I don’t want guests to see and registered to see…it seems an easier way than coding or any other solution.

#399785 Copied

Rose Tyler

Support staff

June 14, 2024 at 13:51

Hello, Darren62,

Should you require any other assistance, please do not hesitate to contact us.

Best Regards,
The 8Theme Team

#399799 Copied
Tagged: advanced wordpress editing, efficient woocommerce customization, high quality woocommerce themes, product page editing, professional widget removal, widget removal, wordpress woocommerce themes
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