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Widgets at the shopping page not loading with caching on

This topic has 3 replies, 2 voices, and was last updated 1 years, 11 months ago ago by luc

  • Avatar: luc
    luc
    Participant
    May 3, 2023 at 10:37

    Hi!

    The widget area on the shopping pages does sometimes not load.
    I tried different caching plugins but the problem still occurs.

    How can I fix this?
    When clearing the cache the problem is fixed. But randomly occurs again.

    Some images:

    https://ibb.co/cb59TtJ
    https://ibb.co/ysBcW1x

    Thanks again, Luc

    Please, contact administrator
    for this information.
    #355264 Copied Theme version: 9.1
    2 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 3, 2023 at 12:50

    Hello, Luc,

    Thank you for choosing XStore as your WooCommerce WordPress theme.
    We tried a few times to find the sidebar issue but had no success there
    From the solution, we can advise you next ones:
    1/ Disable the sticky sidebar and check then.
    2/ Add the next custom CSS, clear caches and check then:

    .sticky-sidebar {
    opacity: 1 !important;
}

    We hope this information is helpful.

    Kind Regards,
    8theme team

    #355288 Copied
    Avatar: luc
    luc
    Participant
    May 4, 2023 at 08:27

    Hi Rose Tyler,

    I’ve disabled the sticky sidebar. It is not a big dealbreaker if it is not sticky. Especially if this causes small problems. I’ll let you know if the problem still occurs.

    Thanks!

    #355406 Copied

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