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Widgets disappeared - by blazing8 - on WordPress WooCommerce support

This topic has 11 replies, 4 voices, and was last updated 10 years ago ago by Eva Kemp

blazing8

Participant

November 6, 2014 at 08:43

Hi my BB widget has gone some how. I was using BB widgets to navigate from my footer area to some pages I had written. You can see at the bottom of my homepage help & handy tips the buttons for people use have gone and the widget that you drag to the area you wish to have a button have gone also. The BB widget and PB button are both missing help please. These pages are a important part of my site I am so gutted lol
Site http://www.fashioncloudboutique.com

Please, contact administrator
for this information.

#23438 Copied

10 Answers

Stan Russell

Participant

November 6, 2014 at 09:07

Hello,

we have checked your site and found that your footer widget areas have only text, blog and newsletter widgets. Please specify what widgets had disappear and what widget area from?

In addition, please update your Blanco theme as you are using outdated version that does not support WordPress 4.0.
Read here how to do it right: https://www.8theme.com/demo/docs/blanco/index.html#!/upgrade

Regards,
Stan Russell.

#23442 Copied

blazing8

Participant

November 6, 2014 at 10:02

Ok two widgets are missing the BB one that is just a button widget and the PB one that is a button to take you to a photo widget they are not on my widget list any more. They were there and they were is use. If you go to my widgets you well see they are missing and thats why there is only text widgets.
As for the link you sent me to I am English i dont understand what you want lol

#23454 Copied

Eva Kemp

Support staff

November 6, 2014 at 12:43

Hello,

Please specify what the BB and PB widgets are.
Are they included in WordPress by default or you used some plugins?

Thank you.
Regards,
Eva Kemp.

#23466 Copied

blazing8

Participant

November 6, 2014 at 19:05

Eva I am sure they come with wordpress by default but this is my 1st website so not 100% sure.
All the widget dose is gives you a simple button so you can click on it and it navigates you to another part of your site everyone must use them.
I had them seem set up on my homepage footers so my customers can click on them to find important information like how to return goods and so forth. they are easy to use you put i tile on them and a address to where you want them to go its simple and they just do it lol. but now they are gone
This can not be hard surely lol

#23554 Copied

Eva Kemp

Support staff

November 6, 2014 at 23:57

Hello,

Could you please specify full names of the widgets?
As I know default WordPress installation doesn’t have such widgets.

Thank you.
Regards,
Eva Kemp.

#23589 Copied

blazing8

Participant

November 7, 2014 at 02:07

OK I shall try again when you go to appearance then down to widgets. On the left hand side you have all available widgets on the right hand side you have your homepage sidebar, product sidebar and so on. Ok if you want to write something on the homepage sidebar you go to the left hand widgets see a widget called text and you drag that over to the homepage sidebar so then you can right what you want to come up on your homepage. there lots of other widgets to choose that do lots of different jobs . there should be 2 widgets that make buttons to click they are the ones missing I am sure they are called bb bp I need these back lol.
If they didnt come with word press they must of come with Blanco
Eva I dont know how I can explain this any more this is so simple I think you are looking for something harder 🙂 If down load one of my back ups and reinstall it would they come back 🙂

#23602 Copied

blazing8

Participant

November 7, 2014 at 06:15

Eva I found them you were right again they came with a plugin which I didnt think i needed any more
Page Builder by SiteOrigin if anyone wants these very handy buttons just get this plugin just for the buttons 🙂 makes life so easy 🙂

#23608 Copied

Robert Hall

Support staff

November 7, 2014 at 09:07

Hello blazing8,

Is your issue solved?

Regards,
Robert Hall.

#23622 Copied

blazing8

Participant

November 7, 2014 at 22:00

Yes thanks Robert. But if you can tell me where is the download for the Blanco theme update that Stan Russell. talks about about above a link would be great

#23751 Copied

Eva Kemp

Support staff

November 8, 2014 at 15:31

Hello,

The link where you can download a new theme package is http://themeforest.net/item/blanco-responsive-wordpress-wooecommerce-theme/2755246

Thank you.
Regards,
Eva Kemp.

#23799 Copied
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