Widgets not being added to Shop sidebar - by uspdesigns

This topic has 6 replies, 2 voices, and was last updated 8 years, 2 months ago ago by Olga Barlow

  • Avatar: uspdesigns
    uspdesigns
    Participant
    October 16, 2016 at 19:39

    Hi

    On the Shop page (product listings), all I see is the product categories widget. No matter how many or what widgets I add, nothing else gets added to that sidebar.

    Screenshots:

    Frontend: http://screencast.com/t/n5IOKZOe
    Backend: http://screencast.com/t/n5IOKZOe

    I have the latest version 2.5 of the theme.

    5 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    October 17, 2016 at 13:51

    Hello,

    You provided the incorrect link for Backend.
    Please, make sure that you have added widgets into Shop page sidebar widget area.

    If everything is fine in backend but problem still persists, provide temporary admin panel and FTP access.

    Regards

    Avatar: uspdesigns
    uspdesigns
    Participant
    October 17, 2016 at 13:58

    Oops, apologies.

    Backend: http://screencast.com/t/bdGEkFGpUl2X

    Admin access in private area below.

    Please, contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    October 17, 2016 at 15:20

    Hello,

    Problem caused by one of your third-party plugin – WooSidebars, once I have disabled it I see the sidebar.

    Regards

    Avatar: uspdesigns
    uspdesigns
    Participant
    October 17, 2016 at 15:22

    OK Thank you for finding this out. I will disable WooSidebars. I am not using it.

    Appreciate it!

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    October 17, 2016 at 15:25

    You are welcome!

    Regards

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