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Window lens - by ycs7a - on WordPress WooCommerce support

This topic has 4 replies, 3 voices, and was last updated 4 years, 6 months ago ago by Olga Barlow

  • Avatar: ycs7a
    ycs7a
    Participant
    December 12, 2018 at 00:00

    The window lens does not work as well as you would expect: it is difficult to see the top of a product image. Is this supposed to work like this? Please see private content

    Please, contact administrator
    for this information.
    #205825 Copied Theme version: 4.7.1
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 12, 2018 at 10:50

    Hello,

    Please describe the problem in more details and provide screenshots.
    You can use such screenshot maker as Lightshot https://prnt.sc/
    Thanks in advance.

    Regards

    #205838 Copied
    Avatar: ycs7a
    ycs7a
    Participant
    May 11, 2020 at 14:57

    Hi,

    The problem is that the window lens does not work for the first image. I have updated everything as far as I can see and the product page is configured correctly.

    Please help, thank you

    Please contact administrator
    for this information.
    #236794 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    May 12, 2020 at 18:13

    Hello,

    Problem is caused by the Lazy-load images option of the Autoptimize plugin http://prntscr.com/sfhj0r Keep it disabled.

    Regards

    #236938 Copied
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