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Window popup - by donlane - on WordPress WooCommerce support

This topic has 8 replies, 2 voices, and was last updated 7 years, 11 months ago ago by Olga Barlow

donlane

Participant

December 21, 2016 at 20:51

popup window appear on the bottom of the page at the fotter area need to be appear at top when visit website

#149824 Copied Theme version: 3.2

7 Answers

Olga Barlow

Support staff

December 22, 2016 at 10:26

Hello,

Go to Theme Options > E-Commerce > Promo Popup > Open when scrolled to the bottom of the page > choose Off http://prntscr.com/dmj1rf

Regards

#149879 Copied

donlane

Participant

December 22, 2016 at 10:31

did but now popup is not appearing what should i do know tell me .

#149881 Copied

Olga Barlow

Support staff

December 22, 2016 at 10:35

Hello,

Clean the cookies of your browser or check the site in the incognito window. Promo popup uses the cookies and you won’t see it if you closed popup and cookies are not cleaned.

Regards

#149885 Copied

donlane

Participant

December 22, 2016 at 10:39

clean the cookie nothing happen can you tell me in easy way coz i am not developer i am beginner

#149886 Copied

Olga Barlow

Support staff

December 22, 2016 at 10:48

Hello,

I don’t see problem http://prntscr.com/dmj8sd when I cleaned the cookies http://prntscr.com/dmjahy

Regards

#149889 Copied

donlane

Participant

December 22, 2016 at 10:49

ok perfect i maybe need to clean the history

#149890 Copied

Olga Barlow

Support staff

December 23, 2016 at 15:41

You are welcome!

Regards

#150032 Copied
Tagged: customizable, design, popup, template, window, woocommerce, wordpress
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