Window popup - by donlane - on WordPress WooCommerce support

This topic has 8 replies, 2 voices, and was last updated 8 years ago ago by Olga Barlow

  • Avatar: donlane
    donlane
    Participant
    December 21, 2016 at 20:51

    popup window appear on the bottom of the page at the fotter area need to be appear at top when visit website

    7 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 22, 2016 at 10:26

    Hello,

    Go to Theme Options > E-Commerce > Promo Popup > Open when scrolled to the bottom of the page > choose Off http://prntscr.com/dmj1rf

    Regards

    Avatar: donlane
    donlane
    Participant
    December 22, 2016 at 10:31

    did but now popup is not appearing what should i do know tell me .

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 22, 2016 at 10:35

    Hello,

    Clean the cookies of your browser or check the site in the incognito window. Promo popup uses the cookies and you won’t see it if you closed popup and cookies are not cleaned.

    Regards

    Avatar: donlane
    donlane
    Participant
    December 22, 2016 at 10:39

    clean the cookie nothing happen can you tell me in easy way coz i am not developer i am beginner

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 22, 2016 at 10:48

    Hello,

    I don’t see problem http://prntscr.com/dmj8sd when I cleaned the cookies http://prntscr.com/dmjahy

    Regards

    Avatar: donlane
    donlane
    Participant
    December 22, 2016 at 10:49

    ok perfect i maybe need to clean the history

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 23, 2016 at 15:41

    You are welcome!

    Regards

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