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Wishlist didnt work after clicking animation didnt work

This topic has 2 replies, 2 voices, and was last updated 11 months, 1 weeks ago ago by Tony Rodriguez

Slavomir

Participant

January 17, 2024 at 15:59

Wishlist didnt work after clicking animation didnt work. after clicking it redirect me to wishlist and after few seconds products in wishlist dissapear. its only on mobile devices this problem. And another problem in database i have too many transents i delete them but still appear 1000 transient please help…

#380262 Copied Theme version: 926

1 Answer

Tony Rodriguez

Support staff

January 18, 2024 at 06:45

Hello, @Slavomir,

Thank you for using our theme and for contacting us.

1/ Please record a video of the problem for a better understanding. Upload it on a filesharing service, for example – https://wetransfer.com/ , and provide us with URL.

2/ We suggest disabling all third-party plugins (including cache plugins) that do not come bundled with XStore (https://www.8theme.com/documentation/xstore/plugins/included-plugins/ ), clearing the cache of the browser, and then checking again. It is possible that one of the additional plugins is causing the issue.

If the issue still persists, please keep all third-party plugins deactivated on your site and grant permission to debug your site, which includes deactivating all third-party plugins and on-site Customization. This will allow us to investigate and assist you accordingly.

Please note that you should take a complete backup of your site before proceeding.

In addition, please provide your site’s WP Admin URL and credentials in the private content area of this topic, so that we can look into it further:

WP Admin URL:
WP Admin Username:
WP Admin Password:

Thank you for your cooperation.

Best Regards,
8Theme’s Team

Please contact administrator
for this information.

#380322 Copied
Tagged: animation error, best selling themes, troubleshooting woocommerce, wishlist issue, woocommerce themes, woocommerce wishlist problem
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