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Wishlist dont saveed and show the wishlist page emtay

This topic has 2 replies, 2 voices, and was last updated 1 days ago ago by Tony Rodriguez

  • Avatar: Tal
    Tal
    Participant
    December 3, 2024 at 02:27

    hey
    wishlist dont saved right and show the wishlist page emtay for no reason

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    support staff only.
    #426244 Copied Theme version: 9.4.5
    1 Answer
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 3, 2024 at 08:38

    Hello, @Tal,

    Thank you for contacting us and for using XStore.

    We suggest disabling all third-party plugins (including cache plugins and CDN ) that do not come bundled with XStore (https://xstore.helpscoutdocs.com/article/36-included-plugins ), clearing the cache of the browser, and then checking again. It is possible that one of the additional plugins is causing the issue.

    If the issue still persists, please keep all third-party plugins deactivated on your site and grant permission to debug your site, which includes deactivating all third-party plugins and on-site Customization. This will allow us to investigate and assist you accordingly.

    Please note that you should take a complete backup of your site before proceeding.

    Thank you for your cooperation and we look forward to hearing from you soon.

    Best Regards,
    8Theme’s Team

    #426268 Copied
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