Wishlist Icon Showing Multiple times on Product Category Page

This topic has 35 replies, 3 voices, and was last updated 2 years, 7 months ago ago by Olga Barlow

  • Avatar: WeMee Store
    WeMee Store
    Participant
    March 20, 2022 at 22:30

    Hello team,
    We enabled a wishlist option on product CATEGORY PAGE using your recommended YITH WISHLIST PLUGIN,

    1) What happened is that whatever simple pages we have made like DESI MOTIVATION, etc are giving proper options of wishlist. Check the screenshot
    https://i.gyazo.com/94f8786d8b01c2146a05804aeee368a6.png

    But we want to show it on WOOCOMMERCE ARCHIVE CATEGORIES PAGES
    It’s showing 4 wishlist hearts at a time on hovering on the item else not visible. https://drive.google.com/file/d/1bXqQ3750GRUT9LcQcaZcAJeP5Vtefg–/view?usp=sharing
    Kindly let me know how to correct it.

    Please, contact administrator
    for this information.
    34 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 21, 2022 at 08:03

    Hello,

    Please provide temporary wp-admin access, so we can take a closer look at your settings.
    Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.

    Regards

    Avatar: WeMee Store
    WeMee Store
    Participant
    March 21, 2022 at 09:24

    We have already added you as a user and shared details earlier on other topics raised.

    Mentioning the same details in private content, kindly check it on simple pages and woocommerce category pages.

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 21, 2022 at 09:28

    Hello,

    Please set the administrator role for the user, we can’t access Dashboard right now.

    Regards

    Avatar: WeMee Store
    WeMee Store
    Participant
    March 21, 2022 at 09:36

    I changed it, kindly check now

    Thanks for co-operating team

    Avatar: WeMee Store
    WeMee Store
    Participant
    March 21, 2022 at 13:06

    Have you checked it! Kindly reply

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    March 21, 2022 at 19:08

    Hello,

    Check now.

    Regards

    Avatar: WeMee Store
    WeMee Store
    Participant
    March 21, 2022 at 20:34

    I checked, now it’s looking perfect. Thanks a lot for the help.

    1) But I wanted to know how you corrected that, just for future knowledge, kindly explain how you did that.

    2) Also, please tell me why it was looking so, with the help of screenshots, please.

    I will be very grateful to you.

    Much grateful,
    Thanks & Regards

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    March 21, 2022 at 21:33

    Hello,

    You enabled option to show the wishlist in the loop over the image in the wishlist plugin settings. It caused the mentioned issue because it duplicate our wishlist that we display by default and display wishlist again over the image according to plugin options. So, I just hide that using custom CSS (Theme Options > Custom CSS).

    Regards

    Avatar: WeMee Store
    WeMee Store
    Participant
    March 21, 2022 at 21:50

    Ok thanks a lot, thank you for the super fast reply. We are extremely thankful for this!

    1) I want to ask one more doubt how can I add “Incl of all taxes” and “27% Off” after the product’s price. Check this https://i.gyazo.com/56e06816d07cdeafa9bcf0781b08e5cd.png

    2) Also, how to edit and customize CART & CHECKOUT Page. Just like we can customize the shop page in theme options>> woo commerce shop

    We need to edit the layout and other designs of the CART & CHECKOUT PAGE

    Thanks & regards

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    March 22, 2022 at 15:50

    Hello,

    You are welcome.
    1) All the available tax settings of the WooCommerce plugin you can find here https://woocommerce.com/document/setting-up-taxes-in-woocommerce/#prices-entered-with-tax
    You can add only tax suffix, there is no option to add something after the price. If you want to do that you need to look for additional plugins or additional customization.

    2) Cart and checkout pages do not have such options. You can only enable/disable the sidebar, breadcrumbs there in the 8theme Page options while editing that. If you need anything extra you need to look for third-party plugins depending on changes that you want to implement.

    Regards

    Avatar: WeMee Store
    WeMee Store
    Participant
    March 23, 2022 at 08:42

    Ok, thank you for the help.

    1) Kindly, check in private content, we analyzed our website on https://gtmetrix.com/ for site performance. It came to be D grade and took 13 s to load completely.
    Please tell me how to reduce the load time and optimize the site performance.

    Earlier it wasn’t so, our load time was quick and the site was mobile-friendly as well. Help us out to reduce it.

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    March 23, 2022 at 15:18

    Hello,

    I installed another cache plugin and enabled minification options. Now the score is B https://gyazo.com/418c76fae00e69370fe6af9ee328b44f

    Regards

    Avatar: WeMee Store
    WeMee Store
    Participant
    March 24, 2022 at 07:18

    Hello,

    1) Thank you for the response but after you’ve installed the plugin, whatever changes we are making on the backend are not reflecting on the frontend quickly. We have cleared the browser cache as well but still has not changed.

    Earlier when the WP Fastest Cache plugin by Emre Vona was there, the changes got reflected quickly. Help me out in this. Should we change the plugin again?

    2) Also, our grade is varying between B & C but the load time is still high, check the screenshot. How to reduce this load time.

    Kindly, respond with both the solutions.
    Thanks & Regards

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    March 24, 2022 at 12:57

    Hello,

    1) Clear the plugin cache (there is the button for this in the top panel) once you do any changes. Or follow the plugin documentation to get more details about plugin options. If you want to may switch back to previous plugins that you used if that suits your needs more than this one.

    2) Check the performance tab and Waterfall tab to find out what moments slow down your site and look for ways to speed them up. Unfortunately, a personal site optimization service is not included in our support. We are able to get with the general settings only.

    Regards

    Avatar: WeMee Store
    WeMee Store
    Participant
    March 24, 2022 at 13:44

    OK, thank you

    1) We have one page on our website named CUSTOMIZATION, we provide a custom design printing option to our customers where they can print designs of their own choice, so for that page, we want to give our customers an IMAGE UPLOAD option so that they can upload their design file.

    Design file can be in JPG, PNG, CDR or PDF format

    How can we add this option to our site? Kindly help.

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    March 24, 2022 at 19:02

    Hello,

    There is no such option in our theme. You need to look for a third-party plugin for these purposes.

    Regards

    Avatar: WeMee Store
    WeMee Store
    Participant
    March 25, 2022 at 18:02

    Ok, thanks a lot for your support. It’s been a great help.

    I need one more help.

    Actually, we have 2-3 types of main product categories i.e., T-SHIRTS, HOODIES & SWEATSHIRTS and all of them have different size charts. So we need to add them differently for each type.

    For that, we made different templates on the single product page but still, it’s showing the size chart added in by default template.

    Kindly help and let me know how to add different size charts in each type.

    Check this : https://i.gyazo.com/1034e5827007eaa18bbe838094ad0c7e.png

    Avatar: WeMee Store
    WeMee Store
    Participant
    March 26, 2022 at 06:48

    Hello,
    Kindly reply to our above query as early as possible.

    Also, please check why our BUY NOW button isn’t working. We checked it’s not working in MOBILE VIEW & redirecting directly to CHECKOUT PAGE in DESKTOP MODE, our orders are getting canceled due to that.

    PLease check and help regarding this.

    Thanks & Regards

    Please contact administrator
    for this information.
    Avatar: WeMee Store
    WeMee Store
    Participant
    March 28, 2022 at 09:32

    Could you please reply we need urgent help regarding this

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    March 28, 2022 at 13:08

    Hello,

    Provide us with links to products from these 3 categories, please, where you have an issue with the size guide. Also, make sure that you uploaded different images for every template of the single product.

    The buy now button always add to cart and redirect to the checkout page. This is function of that button. So, I’m not sure that understand your issue.

    Regards

    Avatar: WeMee Store
    WeMee Store
    Participant
    March 28, 2022 at 13:25

    I have shared the links for two categories, see we have multiple product categories made but majorly there are two types of products on our site i.e., T-SHIRTS & HOODIES

    So for both types, we have a different size chart.

    Kindly check and provide the solution as soon as possible.

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    March 28, 2022 at 18:05

    Hello,

    Provide us with FTP access to your site, please. We’ll check the error that appears if you upload size guide images for the different templates.

    Regards

    Avatar: WeMee Store
    WeMee Store
    Participant
    March 28, 2022 at 18:18

    I have given you access to it kindly check the private area content.

    Also, please specify the reason behind this issue, so as to avoid this in future use.

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    March 29, 2022 at 14:07

    Hello,

    We can’t connect to your FTP https://gyazo.com/39393d08507b68c05e78a5a1bd612413

    What FTP host should we use?

    Regards

    Avatar: WeMee Store
    WeMee Store
    Participant
    March 29, 2022 at 14:23

    Could you please specify how to connect FTP so that we can provide you with a proper connection and grant you access? We have granted you permission but still, it’s not connecting as per your reply.

    Thanks & Regards

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    March 30, 2022 at 00:17

    Hello,

    We need a working FTP host, FTP username, and FTP password.
    We can connect to your FTP neither with the previous username and pass https://gyazo.com/62619a26d3a94f7235a2c617b86d395f nor with the new one that you provided on the screenshot https://gyazo.com/006f284659a5208f9339aff152cb0d32 We use Filezilla client.

    Please, contact your hosting provider and get correct FTP access to your WP installation.

    Regards

    Avatar: WeMee Store
    WeMee Store
    Participant
    March 30, 2022 at 12:43

    Hello, Kindly use private content information to connect to FTP

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    March 30, 2022 at 16:52

    Hello,

    Ok, but what password should I use for that user?

    Regards

    Avatar: WeMee Store
    WeMee Store
    Participant
    March 31, 2022 at 06:58

    Check the information, in private content

    Please contact administrator
    for this information.
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The issue related to '‘Wishlist Icon Showing Multiple times on Product Category Page’' has been successfully resolved, and the topic is now closed for further responses

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