Wishlist not working - by queenb123 - on WordPress WooCommerce support

This topic has 8 replies, 2 voices, and was last updated 9 years, 3 months ago ago by Eva Kemp

  • Avatar: queenb123
    queenb123
    Participant
    August 15, 2015 at 18:36

    Hi,

    My wishlist is not working.

    When i add something on wishlist and then click on “browse wishlist” it goes to a blank page…can you help please?

    http://atahahair.com/product-category/ombre/tape/

    Please, contact administrator
    for this information.
    7 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    August 17, 2015 at 12:04

    Hello,

    New theme version is released which is compatible with the latest Woocommerce version. You need update the theme to the latest version.
    Before update delete “woocommerce” folder in the directory wp-content/themes/woopress/ and it’ll be reuploaded from a new theme package.
    Also update all required plugins https://www.8theme.com/download-plugins/ .

    Don’t forget to create back up of your files and database before starting update process!


    (it’s for Legenda theme but the process is the same).

    Regards,
    Eva Kemp.

    Avatar: queenb123
    queenb123
    Participant
    August 18, 2015 at 13:11

    Hi,

    i have updated the theme, and still canty browse wishlist, please advise.

    Avatar: Eva
    Eva Kemp
    Support staff
    August 18, 2015 at 13:18

    Hello,

    Please provide us with FTP credentials.

    Regards,
    Eva Kemp.

    Avatar: queenb123
    queenb123
    Participant
    August 18, 2015 at 13:34

    hi its added thank you.

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    August 18, 2015 at 14:08

    Hello,

    I’ve reuploaded “woocommerce” folder in wp-content/themes/woopress directory and now Wishlist page is working. Clear browser cache and check. Your previous “woocommerce” folder has been renamed to “woocommerce_old”.

    Regards,
    Eva Kemp.

    Avatar: queenb123
    queenb123
    Participant
    August 18, 2015 at 14:18

    Thank you!

    Avatar: Eva
    Eva Kemp
    Support staff
    August 18, 2015 at 14:25

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

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