Wishlist Redirects Automatically to Page, Instead of adding to the off-screen canvas.

This topic has 3 replies, 2 voices, and was last updated 6 hours, 41 minutes ago ago by Alex Carter

  • Avatar: Sean
    Sean
    Participant
    April 2, 2025 at 21:40

    Iโ€™ve look everywhere, including the wishlist settings in XSTORE and on the elements themselves. It used to be when I would click on the heart icon / add to wishlist, it would open the canvas per the setting and show the newly added item. Now, it redirects you to the wishlist page. Please help ๐Ÿ™‚

    Please, contact administrator
    for this information.
    2 Answers
    Avatar: Alex Carter
    Alex Carter
    Support staff
    April 3, 2025 at 07:26

    Hello Sean,

    Thank you for reaching out to us.

    Could you please provide temporary wp-admin access? We need to check your settings.

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Warm Regards,
    The 8Theme Team

    Avatar: Alex Carter
    Alex Carter
    Support staff
    April 18, 2025 at 07:02

    Hello Sean,

    We are reaching out to discuss the rating we received from you on ThemeForest.

    Thanks a lot for your honest feedback โ€” we truly value it, even if itโ€™s not entirely positive.

    We totally understand the challenges youโ€™ve described. Importing large external product databases into WooCommerceโ€”especially 40,000+ itemsโ€”can be tricky regardless of the theme being used. In fact, WooCommerce itself often struggles with massive catalogs unless itโ€™s backed by powerful infrastructure or optimized product data.

    That said, we have worked with clients running stores with over 100,000 products successfully, though in many of those cases they either used very high-performance servers or the products were minimal in terms of metadata, variations, and third-party sync complexity.

    Please read about Brands here: https://www.8theme.com/documentation/xstore/woocommerce/differences-between-brands-from-the-woocommerce-plugin-and-from-xstore-theme-which-to-choose-and-how-to-disable-unnecessary-ones/ https://www.8theme.com/documentation/xstore/xstore-hooks-filters/xstore-brands-api/

    Weโ€™d love to help in any way we canโ€”whether with technical advice, performance tips, or possible workarounds to improve your experience.

    And if you feel weโ€™ve been responsive and supportive overall, weโ€™d be incredibly grateful if youโ€™d consider adjusting your rating. A 5-star review makes a big difference for us as a small team. Of course, only if you feel weโ€™ve earned it ๐Ÿ˜Š

    Thanks again for taking the time to share your thoughts.

    Warm Regards,
    The 8Theme Team

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