Woo Commerce Integration Update Issue / Links on Revolution Slider

This topic has 6 replies, 2 voices, and was last updated 9 years, 3 months ago ago by Jack Richardson

  • Avatar: BeatsByVanity
    BeatsByVanity
    Participant
    September 22, 2015 at 22:01

    1. So I have used Woo Commerce fine, but recently it has stopped working. By this I mean that there is no cart button, and no ‘add to cart’ button on any of my products. I tried updating it and nothing, even removed it and re-installed and nothing. I’ve looked in the system stats and everything is fine. Cannot get it to work.

    2. I can add links onto the Revolution Slider but they show as orange despite multiple attempts to change their colour. I can’t remember if this came with the theme or not.

    5 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 23, 2015 at 07:12

    Hello,

    Please provide us with FTP and WP Dashboard credentials in private content.

    Best regards,
    Jack Richardson.

    Avatar: BeatsByVanity
    BeatsByVanity
    Participant
    September 23, 2015 at 16:03

    How come? I don’t want you altering anything on my website? i just need an answer to my issues.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 24, 2015 at 10:18

    Hello,

    We won’t alter anything on your site. We need to investigate the issue, so we need login credentials to check the settings.
    Did you make any modifications in the theme files?

    Best regards,
    Jack Richardson.

    Avatar: BeatsByVanity
    BeatsByVanity
    Participant
    September 25, 2015 at 17:41

    Hey, alright I really need this fixing asap too as the whole of my store does not work. Also, I have not made any modifications to the theme files.

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 28, 2015 at 07:29

    Hello,

    1. I’ve disabled option “Just Catalog” in 8Theme Options > E-Commerce > Shop. Please clear browser cache and check your products page now.

    2. I don’t see orange links on your front page slider. Please provide the direct page where you have it.

    Thank you.

    Best regards,
    Jack Richardson.

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