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Woo commerce variable product - by Manos Haritakis

This topic has 8 replies, 4 voices, and was last updated 3 years, 8 months ago ago by Olga Barlow

Manos Haritakis

Participant

February 24, 2021 at 21:16

hello,
i have added a variable product in woo commerce and i noticed below issues
when choosing a variation , price is not updated and image is not refreshed
i can;t buy a product there is an error message
Please check attached images
http://prnt.sc/105wbix
http://prnt.sc/105wc49

#276369 Copied Theme version: 3.2.5 WooCommerce version: 5.0.0

7 Answers

Rose Tyler

Support staff

February 25, 2021 at 08:28

Hello,

Provide URL of this product and temporary wp-admin access, so we can take a closer look.
Do you have this problem when a default WC theme – Storefront is activated on your site?

Regards

#276409 Copied

Manos Haritakis

Participant

February 25, 2021 at 11:39

hello,
this is URL product https://www.eventerashop.gr/shop/%ce%ba%ce%b1%ce%bc%ce%b2%ce%ac%cf%82-%ce%b2%ce%ac%cf%80%cf%84%ce%b9%cf%83%ce%b7%cf%82-tinkerbell/
i gave you temporary WP admin access.
Storefront is not activated to test it but it was working before with xstore
Please help

Please contact administrator
for this information.

#276455 Copied

Robert Hall

Support staff

February 25, 2021 at 17:26

Hi

Kindly check your website with default WC theme – Storefront or deactivate 3rd party plugin one by one it is probably looks that one of 3rd party plugin create a conflict with your website. If you still facing any issue let us know.

#276555 Copied

Manos Haritakis

Participant

February 25, 2021 at 20:32

Hello,
i have disabled all 3rd party plugin but problem remained
then i activated storefront and problem solved.
Please check

#276616 Copied

Robert Hall

Support staff

February 26, 2021 at 06:23

HI

First on all please update your theme package and core plugin. Follow the documentation and then check your website if you still facing any issue let us know.

https://www.8theme.com/documentation/xstore/theme-installation/theme-update/

#276642 Copied

Manos Haritakis

Participant

February 26, 2021 at 12:41

Hello, but i have the latest version of theme and core plugin, how did you come with this recommendation?
please advice

#276697 Copied

Olga Barlow

Support staff

February 26, 2021 at 15:01

Hello,

I checked your product and it works https://gyazo.com/0e582a4f24a33de89e09224320423938
So, probably issue was caused by one of the third-party plugin that you used. Enable them one by one to find out which one was the reason.

Regards

Regards

#276730 Copied
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