Woocommcerq Variations not working - by Mattnath2

This topic has 14 replies, 4 voices, and was last updated 7 years, 4 months ago ago by Rose Tyler

  • Avatar: Mattnath2
    Mattnath2
    Participant
    June 10, 2017 at 06:07

    Inside each product that has a variation. It just sits on a loader screen. Never loads. I have updated to the latest version of the theme and all plugins. Thanks for the quick reply.

    13 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 12, 2017 at 09:10

    Hello,

    Could you please provide wp-admin in Private Content?

    Regards,
    Rose Tyler.

    Avatar: Mattnath2
    Mattnath2
    Participant
    June 12, 2017 at 09:23

    Here is admin accsess.

    Please, contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 12, 2017 at 15:01

    Hello,

    I’ve disabled WooCommerce Shipping Tracking plugin.
    Please note we don’t guarantee full compatibility of 3rd-party plugins with the theme.

    Regards,
    Rose Tyler.

    Avatar: Laura AP
    Laura AP
    Participant
    June 13, 2017 at 11:49

    Hello,
    I’ve the same problem with variations, but I do not have installed Woocommerce Shipping Tracking plugin.

    Thanks,
    Laura

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 13, 2017 at 13:12

    Hello, @Laura AP,

    Try to disable all the third-party plugins that did not come bundled with our theme.
    Also, please provide wp-admin access in Private Content.

    Regards,
    Rose Tyler.

    Avatar: Laura AP
    Laura AP
    Participant
    June 13, 2017 at 15:47

    Ok, here is, thanks!

    Please, contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 13, 2017 at 16:01

    Hello,

    Please update Ultimate Addons for Visual Composer to 3.16.12 v.
    Also, check the issue with parent theme and Storefront theme – official WC theme. Let us know the result.

    Regards,
    Rose Tyler.

    Avatar: Laura AP
    Laura AP
    Participant
    June 13, 2017 at 17:00

    Hi!
    I’ve updated the plugin, the problem has been solved,
    thank you so much!
    Laura

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 13, 2017 at 17:01

    Hello,

    You’re welcome!

    Regards,
    Rose Tyler.

    Avatar: chrisfields
    chrisfields
    Participant
    July 10, 2017 at 17:46

    Got exactly the same problem on my site – plugins are up to date though?

    Please, contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 11, 2017 at 09:33

    Hello, @chrisfields,

    Please update the plugin to 3.16.12 v http://prntscr.com/fu7xz3 https://www.8theme.com/download-plugins/page/2/

    Regards,
    Rose Tyler.

    Avatar: chrisfields
    chrisfields
    Participant
    July 11, 2017 at 11:06

    Whoops, I missed that .12 was the current version not .2! Odd that WordPress wasn’t reporting an update being available though……

    Thanks for your help!

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 11, 2017 at 12:49

    You’re welcome!

    Regards,
    Rose Tyler.

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