This topic has 14 replies, 4 voices, and was last updated 7 years, 4 months ago ago by Rose Tyler
Inside each product that has a variation. It just sits on a loader screen. Never loads. I have updated to the latest version of the theme and all plugins. Thanks for the quick reply.
Hello,
Could you please provide wp-admin in Private Content?
Regards,
Rose Tyler.
Here is admin accsess.
Hello,
I’ve disabled WooCommerce Shipping Tracking plugin.
Please note we don’t guarantee full compatibility of 3rd-party plugins with the theme.
Regards,
Rose Tyler.
Hello,
I’ve the same problem with variations, but I do not have installed Woocommerce Shipping Tracking plugin.
Thanks,
Laura
Hello, @Laura AP,
Try to disable all the third-party plugins that did not come bundled with our theme.
Also, please provide wp-admin access in Private Content.
Regards,
Rose Tyler.
Ok, here is, thanks!
Hello,
Please update Ultimate Addons for Visual Composer to 3.16.12 v.
Also, check the issue with parent theme and Storefront theme – official WC theme. Let us know the result.
Regards,
Rose Tyler.
Hi!
I’ve updated the plugin, the problem has been solved,
thank you so much!
Laura
Hello,
You’re welcome!
Regards,
Rose Tyler.
Got exactly the same problem on my site – plugins are up to date though?
Hello, @chrisfields,
Please update the plugin to 3.16.12 v http://prntscr.com/fu7xz3 https://www.8theme.com/download-plugins/page/2/
Regards,
Rose Tyler.
Whoops, I missed that .12 was the current version not .2! Odd that WordPress wasn’t reporting an update being available though……
Thanks for your help!
You’re welcome!
Regards,
Rose Tyler.
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