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WooCommerce 2.3.x conflict cannot revert to previous version

This topic has 16 replies, 3 voices, and was last updated 9 years, 10 months ago ago by Eva Kemp

roxiebaby007

Participant

February 12, 2015 at 21:20

Since WooCommerce released 2.3.x there is a huge conflict with the Blanco theme (all products and product categories disappear), so I had to revert to WooCommerce 2.2.11. I have manually reverted twice via FTP to replace the plugins/woocommerce folder. However, I discover that WooCommerce has mysteriously upgraded itself to 2.3.x without anyone choosing to upgrade the plugin. I have not been able to find any setting in WooCommerce (or WooDojo) that would disable the auto upgrade.

Any suggestions?

#41729 Copied

15 Answers

Eva Kemp

Support staff

February 12, 2015 at 23:57

Hello,

Please provide us with FTP and wp-admin panel credentials in Private Content.

Thank you.
Regards,
Eva Kemp.

#41771 Copied

roxiebaby007

Participant

February 13, 2015 at 00:47

At this point I suspect the Envato Toolkit. I’m trying to remember if I visited that page in my WP admin before each time I discovered that WC was updated. The Envato Toolkit mentions something about auto updating my theme and will make auto backup before performing upgrade. It didn’t mention anything about WC or other plugins, but perhaps it does try to be overly efficient (my theme is made for WC). I’m hesitant to browse to it now to verify specific verbiage because I don’t want to trigger an update.

#41799 Copied

roxiebaby007

Participant

February 13, 2015 at 01:08

provided

Please, contact administrator
for this information.

#41807 Copied

Eva Kemp

Support staff

February 13, 2015 at 11:55

Hello,

What is the link to wp-admin panel?

Thank you.
Regards,
Eva Kemp.

#41910 Copied

roxiebaby007

Participant

February 13, 2015 at 20:47

here it is

Please, contact administrator
for this information.

#42147 Copied

roxiebaby007

Participant

February 13, 2015 at 21:31

I just installed Blanco 3.0. Does this release address the incompatibility with WooCommerce 2.3.x? I tried to view the details of this update, but the info would not load.

#42157 Copied

Eva Kemp

Support staff

February 14, 2015 at 18:06

Hello,

The credentials to FTP are incorrect. Please check them.
Also please open access to wp-admin panel as it’s not allowed.

Thank you.
Regards,
Eva Kemp.

#42325 Copied

ztrain727

Participant

February 14, 2015 at 20:23

Is there a solution to the fatal error?

I am running a heavily modified version of Blanco 2.9.4 and cannot simply replace it with a new release. Is there a new “content-product.php” I can install to fix the problem?

I have reverted to woocommerce 2.2.11 several times but when I log off it keeps updating automatically to 2.3.3

#42367 Copied

roxiebaby007

Participant

February 14, 2015 at 20:56

@ztrain727:

I discovered that WordPress is doing the WooCommerce auto update. The plugin Simple History showed me. Here’s a snippet of the details:
pluginupdateinfoplugin woocommerce/woocommerce.php
pluginupdateinfopackage https://downloads.wordpress.org/plugin/woocommerce.2.3.3.zip
pluginprevversion 2.2.11
messagekey pluginupdated
_wpcron_running 1

I never set it up to auto update WC. Quite odd…

Had to come up with quick fix, so I went with a plugin (rather than figuring out how to block WC update in wp-config). Installed “Disable Updates Manager” to block any updates to WooCommerce. It worked well and blocked the mysterious auto update to WC 2.3.x until I explicitly unblocked it and upgraded. I am able to run Blanco 3.0 with WC 2.3.3.

Regarding the heavily modified Blanco, I also have custom code and have noted which source files have modified PHP. When there’s a Blanco update, I use BeyondCompare to diff my customized PHP files against the PHP files in the new Blanco version. After I merge code where necessary, I overwrite files via FTP. Hope this tip will help you!

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roxiebaby007

Participant

February 14, 2015 at 20:58

Hi Eva, thank you for the help. At this point you may not need to FTP and log into the site with WooCommerce issues because I have been able to upgrade to Blanco 3.0 and run WC 2.3.3. Instead, would you be able to send a link to the changes in Blanco 3.0?

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Eva Kemp

Support staff

February 14, 2015 at 22:23

Hello @roxiebaby007,

You can find the information on our site: http://themeforest.net/item/blanco-responsive-wordpress-wooecommerce-theme/2755246

Thank you.
Regards,
Eva Kemp.

#42392 Copied

ztrain727

Participant

February 14, 2015 at 23:31

@roxiebaby thank you so much! That was very helpful. Hopefully things will remain stable with WC 2.2.11

Since this site was setup by a previous developer, I’m not sure there’s any way for me to update to Blanco 3.0 but hopefully that won’t be a problem.

Anyway, things seem to be working for now except for bizarre formatting of featured and recent products. Example

Thanks again!

#42413 Copied

Eva Kemp

Support staff

February 16, 2015 at 14:48

Hello @ztrain727,

What page do you see that error on?
I’ve checked your site and haven’t found any issues:
https://s3.amazonaws.com/fvd-data/notes/168674/1424094381-3SHPaK/screen.png

Try to clear your browser cache and check again.

Thank you.
Regards,
Eva Kemp.

#42615 Copied

ztrain727

Participant

February 16, 2015 at 18:11

@eva – Thanks for the reply

I had to remove the shortcode because of the formatting but I have added a test page so you can see the issue.

http://newsite.herbalforever.com/test/

The formatting problem arises with both [featured_products] and [recent_products]

I would like these pages to display just like the content on the home page.

Any ideas?

#42696 Copied

Eva Kemp

Support staff

February 16, 2015 at 19:22

Hello @ztrain727,

I’ve edited the shortcodes you inserted in the Test page.
Please check the Products now and clear browser cache before.

Thank you.
Regards,
Eva Kemp.

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Tagged: 2.3.x, conflict, previous version, revert, templates, woocommerce, wordpress
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