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Woocommerce 3.0 and lack of update / communication

This topic has 2 replies, 2 voices, and was last updated 7 years, 7 months ago ago by Rose Tyler

Ann Sanicola

Participant

May 3, 2017 at 05:30

No one is even answering either here or on Envato anymore. This is totally unacceptable. We were told “tomorrow” five days ago. Then everyone just disappeared. We are paying for support. This is ridiculous!

#161907 Copied

1 Answer

Rose Tyler

Support staff

May 4, 2017 at 10:55

Hello,

I’ve sent the new theme version to your registration emails.
So, you’ll be able to update theme to version that is compatible with WC 3.0.4.
You need to enter your purchase code to activate our new theme version and skip Setup Wizard.
Don’t forget to create backup of your files and database before starting update process!
Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/royal/ to avoid problems with old files.
Also update all required plugins https://www.8theme.com/download-plugins/.

Regards,
Rose Tyler.

#162090 Copied
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