Woocommerce 3.0 Compatibility with Blanco 3.5.3

This topic has 44 replies, 3 voices, and was last updated 7 years, 5 months ago ago by Rose Tyler

  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 14, 2017 at 15:52

    Did you make any changes in theme template files?
    Can’t connect to your FTP http://prntscr.com/fvonb1

    Regards,
    Rose Tyler.

    Avatar: Olga777
    Olga777
    Participant
    July 14, 2017 at 15:56

    no changes were done to the files. Only custom footer (as per old install) and custom.css as per your previous recommendations.

    I can access FTP fine

    Please, contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 14, 2017 at 15:57

    Sorry, seems it is our bug with product category page layout. I’ve asked our developers. You will get solution in the topic, please wait.

    Regards,
    Rose Tyler.

    Avatar: Olga777
    Olga777
    Participant
    July 14, 2017 at 16:00

    Thank you, Rose, for the quick reply! If possible, please make it a High Priority. Much appreciated!

    Olga

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 14, 2017 at 16:10

    Please edit /blanco/js/script.js and change this code https://prnt.sc/fvoryq to http://prntscr.com/fvosn7 then clear cache and check the page.
    It will be fixed in new theme update also.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 14, 2017 at 16:24

    Please try these image settings:
    Catalog images 220×320
    Single product image 500×726
    Product thumbnails 70×102

    Regards,
    Rose Tyler.

    Avatar: Olga777
    Olga777
    Participant
    July 14, 2017 at 16:33

    Thank you, Rose! Should I change the script first, then check, then try different dimensions settings (if needed)? Or should I try new dimensions first, and then, if needed, update the script?

    Please confirm, Thank you!

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 14, 2017 at 16:36

    You’re welcome!
    Please check the script at first.

    Regards

    Avatar: Olga777
    Olga777
    Participant
    July 14, 2017 at 16:41

    Hi Rose, Sorry I’m not sure how to edit the scripts…. I tried in Text editor, but it did not work properly. Could you please update this file and send me the updated copy? Sorry for the troubles. Thank you!

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 14, 2017 at 16:44

    Please check email.

    Regards

    Avatar: Olga777
    Olga777
    Participant
    July 14, 2017 at 16:50

    Thank you! After new scrip uploaded It looks better! Still checking in other browsers….. Noticed that the site loading a bit slower… Could the change in the script cause it?

    Thank you agaian,

    Olga

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 17, 2017 at 09:12

    Hello,

    You’re welcome!
    This script change doesn’t make any effect on site speed.

    Regards

    Avatar: Olga777
    Olga777
    Participant
    July 17, 2017 at 14:56

    okay, great! Thank you for the quick fix of this issue! Does the latest update of the theme (as of today) include any other updates? Or only the one we have applied manually? Do I have to update the theme or we already have all updates within existing version? Thank you, again!

    Olga

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 17, 2017 at 14:59

    Hello,

    You’re welcome! You have all updates within existing version, so it’s not necessary to update the theme now.

    Regards

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