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WOOCOMMERCE 3.0 – COMPATIBLE WITH WOOTHEME ?

This topic has 17 replies, 6 voices, and was last updated 7 years, 7 months ago ago by Rose Tyler

Jimbo

Participant

April 4, 2017 at 19:00

I see Woocommerce have released version 3.0

Is the theme compatible with this versions yet?

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16 Answers

Rose Tyler

Support staff

April 5, 2017 at 09:41

Hello,

Please don’t update Woocommerce. Compatibility of our theme with the plugin will be added in a new theme update.

Regards,
Rose Tyler.

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Jimbo

Participant

April 5, 2017 at 12:56

Hello,

woocommerce auto installed and it’s not working fully, ill go back to the previous version.

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Rose Tyler

Support staff

April 5, 2017 at 13:02

Hello,

You are right. If you have already updated it, please, downgrade WC plugin version or wait for the next theme update.
Also, before update any plugin you need to be sure that theme and other plugins that you use are compatible with the new version.

Regards,
Rose Tyler.

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Jimbo

Participant

April 5, 2017 at 13:04

ok will do, woocommerce auto updated so I need to turn off the auto update.

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Rose Tyler

Support staff

April 5, 2017 at 13:13

Hello,

You need contact Woocommerce support and ask about this feature.

Regards,
Rose Tyler.

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Jimbo

Participant

April 5, 2017 at 13:20

I have disabled auto update via wp-config file.

Updating to woocommerce 3.0 has messed up my website on the backend, certain features not working after installing earlier version of woocommerce.

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Rose Tyler

Support staff

April 5, 2017 at 13:26

Hello,

In this case, we can’t help and you need to wait for a new theme update.
If you have backup DB and files you can try to restore it.
Thank you for understanding.

Regards,
Rose Tyler.

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Jimbo

Participant

April 5, 2017 at 14:36

All restored and working now.

MIGHT BE A GOOD IDEA FOR YOU TO NOTIFY CUSTOMERS ABOUT HOLDING OFF ON UPDATING UNTIL YOU MAKE THE THEME COMPATIBLE.

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Rose Tyler

Support staff

April 5, 2017 at 14:46

Hello,

We’re glad to hear that your issue was solved.
Thank you for the notice.
You can find information about compatibility on Themeforest http://prntscr.com/esr7rb

Regards,
Rose Tyler.

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tryingwebman

Participant

April 5, 2017 at 15:05

Do you have an ETA on the theme update?

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Rose Tyler

Support staff

April 5, 2017 at 15:12

Hello,

The next theme update should be in 1-2 weeks.

Regards,
Rose Tyler.

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Rodrigo

Participant

April 5, 2017 at 21:52

Hello good afternoon all right?

Sorry to publish in this post but I am posting because the same was informed to me a while ago, there is a good time until referring to an update that would be on the subject that it was informed that ETA would be 1 ~ 2 weeks.

To this day I am waiting for this update in the theme, see below the link of the Post where I was talking to a specialist that was guiding me:

https://www.8theme.com/topic/problem-with-product-popup-title-after-being-added-to-cart/

I hope this time it is correct to say that there is an update to fix Bugs and Compatibility.

Best regards,
Rodrigo Macedo

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Arysto

Participant

April 6, 2017 at 06:03

Hello Rose,

In the same time your product brands plugin is not working any more.

Tks for your support.

Arysto

#158894 Copied Theme version: Royal Theme WooCommerce version: 3.0

Rose Tyler

Support staff

April 6, 2017 at 07:53

Hello, @Rodrigo Macedo, @Arysto,

I sent your report to our developers.
Thank you for the notice.

Regards,
Rose Tyler.

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kybalio

Participant

April 9, 2017 at 10:06

I also have a broken shop after updating to Woocommerce 3.1 , I found a roll back plugin (WP Rollback) and took it back to woocommerce 2.6.14 and has partially restored the site, except the shop, there are many memory pool errors ‘Unable to allocate memory for pool. ‘ you can see here: http://werone.co/shop as I have the debug on. Can you tell me which version of woo commerce I should be running? I may be able to roll back to another version.

Is there anything that you can advise on the Memory pool problem, is this a chmod issue? if so which file needs write privalidges? Any other clues you can give?

Many Thanks

Kybalio

#159216 Copied WooCommerce version: 2.6.14

Rose Tyler

Support staff

April 11, 2017 at 08:46

Hello,

You can use WooCommerce: 2.6.14.
Soon we will realize new themes version that will be compatible with new Woocommerce.
Please check if the Memory pool problem persists with default Woocommerce theme Storefront.

Regards,
Rose Tyler.

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