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WooCommerce Add-ons plug in not working with Xstore theme

This topic has 4 replies, 2 voices, and was last updated 5 years, 3 months ago ago by Olga Barlow

Tony

Participant

July 30, 2019 at 04:33

It looks like there is a bug in the Xstroe theme that prevents SIMPLE prevents to keep an add-on item that was selected on the product detail page, through to the cart.

It works fine with VARIABLE products.

Workflow:
When selecting a simple item with a single price (like Emily Crib Mattress), I see the add-on product and I can select it but when I go to the cart, it does not carry over.

When I switched themes, it works fine.

Please, contact administrator
for this information.

#217983 Copied Theme version: 5.4.1 WooCommerce version: 3.6.5

3 Answers

Olga Barlow

Support staff

July 30, 2019 at 06:21

Hello,

Go to Theme Options > Single product > Ajax add to cart for simple products > choose Off. Products Add-ons plugin does not support Ajax and uses POST method.

Regards

#217985 Copied

Tony

Participant

July 30, 2019 at 20:11

it worked – Thanks!

#218087 Copied

Olga Barlow

Support staff

July 31, 2019 at 06:17

Hello,

You are welcome.

Regards

#218097 Copied
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