This topic has 32 replies, 4 voices, and was last updated 9 years, 9 months ago ago by Eva Kemp
Hello Thank you for the fast upgrade of your theme after woocomerce upgrade.
i still have problem with checkout problem wen show duble payment form and with Products also i see the Review woocommerce y dont have relized with the update: royal/woocommerce/checkout/review-order.php version 2.1.8 is out of date. The core version is 2.3.0, (that not really important)
1) problem “Choose an option” multioption product. Some times the add to cart dont appareand other time still loading after click the adding to cart.
2) graphic error on Number quantity before the add to cart button.
Thank you for the help!
Best Regards
JulianBeats
Also problem with tabs and choos option. Try here plz http://julianbeats.com/product/loving-life-beat/ and the quick view dont work on firefox
Thank you!
Hello,
I’ve checked your site and haven’t seen any problems. “Add to Cart” button is shown and tabs are working fine. Could you please show a screenshot of an error you’re getting?
Clear your browser cache or check the site in some other browser.
Thank you.
Regards,
Eva Kemp.
Hello right now I’m using my phone in i found a problem with menu on mobile. The menu text like Home or other section are black so can’t read.
About those problem. I try with cRome, Firefox and internet explore. Can’t do a screen can try to explain what problem with any of those Broswer.
Crome: wen in a product after chose an option the count of quantity of items go up to add to cart. the checkout section have 2 place order section* same on the Broswer.
Firefox: on the product, I link on the post,tabs don’t work.
Internet explore: wen add a product to card stay loading many time doing nothing. After refresh the page and try again that work.
If you need those screenshot will send back to you. Right now I can’t be ouse I’m using phone.
Thank you.
Just forgot the quick view don’t work. Don’t remember if that happened olay on Firefox or on all those BroswerS.
Best regards..
Hello,
I’ve checked ‘quick view’ option in all browsers and it working fine. Please update your browsers to he latest version and clean cache.
To remove one Order place on Checkout page you need delete woocommerce/checkout/review-order.php file via FTP.
Regards,
Robert Hall.
Now everything work.
Thank you for the fast support.
Best regards.
JulianBeats
Sorry the mobile menu still have problem.
can’t read, text is all black on menu section.
thank you
Hello,
Please add this code in custom.css file:
@media (max-width: 480px) { .menu > li > a {
color: white;
} }
Thank you.
Regards,
Eva Kemp.
After I open the file were i need to Paste.?
Hello,
You need add the code at the end of the content.
How to create custom.css you can watch in this tutorial (it’s for Legenda theme but the process is the same).
Thank you.
Regards,
Eva Kemp.
Thank you 🙂
Hi i just see icon now on head version not in center. That probleam appare before i change custom.ccs
Thank you for your time!
about mobile menu in tablem menu rest black. what i can do for that?
thank you again!!
Hello,
Please add this code in custom.css file:
i.Defaults-play {
vertical-align: -webkit-baseline-middle;
}
@media only screen and (max-width: 992px) { .menu > li > a {
color: white;
}}
Thank you.
Regards,
Eva Kemp.
Thank you now mobile menu work well.
I have all icon do that. so that code fix only for play and for other icon also In firefox that dont fixed. Please found a different solution. http://julianbeats.com/ check please and scoll down to see other icons!
Thank you!
Hello,
Please try to use this code for icons:
.aio-icon i {
vertical-align: -moz-middle-with-baseline;
}
Thank you.
Regards,
Eva Kemp.
Nothing change 🙁
Hello,
As I see the icons are centered.
Please clear your browser cache and check again.
Thank you.
Regards,
Eva Kemp.
Sorry that work only only on firefox. explorer and crome dont work. With firefox taht code create problem with icon without background just check http://julianbeats.com/custom-beats/ “HOW IT WORKS”
I’ve updated the theme, as well as the woocommerce and deleted the review-order.php file. that helped to fix the double paypal button link problem but now when you hit the paypal button after filling out the checkout form nothing happens. must have this webstore up ASAP
Hello,
I’ve added this code in custom.css:
.aio-icon i {
vertical-align: -webkit-baseline-middle;
}
Please check the icons now.
Concerning the Checkout page there is a problem with memory limit. Such error is shown on the site:
Fatal error: Allowed memory size of 100663296 bytes exhausted (tried to allocate 123024 bytes)
Please ask your host to increase memory_limit value on a server for your site.
Thank you.
Regards,
Eva Kemp.
Hello eva Thank you for big support.
now icon with background work well.
Problem is with norma icon now they go down! http://julianbeats.com/custom-beats/
wen fixed the icon with bacground other icon get wrong align!
Also you can see that on homepage
Thank you!
Why is the site needing so much more memory. I’ve already updated before
My memory usage for the site is 211.9 / 2048 MB. The next step would be to have to purchase my own server to host this site. I’ve done countless other themes uploaded onto one server and this has never been an issue. Is this a common issue? I’m not sure what would be draining all of the memory usage
The theme is using 2gb of ram constantly. This must be a problem I’m guessing. Can you have a look at this?
Hello @JulianBeats,
Please add this code in custom.css:
i.Defaults-file {
vertical-align: baseline;
}
Thank you.
Regards,
Eva Kemp.
Hello @chriszero,
Please provide us with FTP credentials in Private Content.
Thank you.
Regards,
Eva Kemp.
Hello. That code fixed the icon *Files* not other icons on Homepage and other pages. have any code can fix all icons in 1 time.?
Thank you for the help.
Hello @JulianBeats,
I’ve checked your site pages and all icons are centered.
Could you please show a screenshot and provide a page link where icons aren’t aligned correctly?
Thank you.
Regards,
Eva Kemp.
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