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WooCommerce Brands Addon - by CyTechnology

This topic has 7 replies, 3 voices, and was last updated 8 years, 9 months ago ago by Eva Kemp

CyTechnology

Participant

March 11, 2016 at 07:20

Hello,

I have installed the WooCommerce Brands addons but I have a problem with the template and the link structure.

Brands are configured as follows: Main Brand: BrandName Sub-Brand: BrandType

When accessing the url http://www.domain.com/brandname/ the pagination doesn’t work, neither woocommerce sorting is being displayed, however, when accessing http://www.domain.com/brandname/brandtype/ everything is working as it should.

Could you please advise what it could be?

Thank you.

Regards,
Panayiotis

Please, contact administrator
for this information.

#116951 Copied Theme version: 2.9.3 WooCommerce version: 2.5.3

6 Answers

Jack Richardson

Support staff

March 11, 2016 at 09:50

Hello,

Please provide us with WP Dashboard credentials.
Also update the theme to the latest version.
Before update delete “woocommerce” folder in the directory wp-content/themes/blanco/ and it’ll be reuploaded from a new theme package.
Update all required plugins https://www.8theme.com/download-plugins/ .

Don’t forget to create back up of your files and database before starting update process!

(it’s for Legenda theme but the process is the same).

Best regards,
Jack Richardson.

#116973 Copied

CyTechnology

Participant

March 11, 2016 at 10:09

Hello,

Thank you for the prompt response.

Please find in the hidden area the credentials.

Please, contact administrator
for this information.

#116982 Copied

CyTechnology

Participant

March 11, 2016 at 10:16

Hello,

Forgot to mention something.

Please see in the hidden area for urls.

Thank you.

Please, contact administrator
for this information.

#116984 Copied

Jack Richardson

Support staff

March 11, 2016 at 11:15

Hello,

WP credentials are incorrect.
Please check them and provide us with FTP credentials as well.

Thank you.
Best regards,
Jack Richardson.

#117008 Copied

CyTechnology

Participant

March 18, 2016 at 03:49

Hello,

I have sorted this issue for now, thank you very much.

Regards,
Panayiotis

#117921 Copied

Eva Kemp

Support staff

March 18, 2016 at 09:40

Hello,

Glad to hear it.

Have a nice day.

Regards,
Eva Kemp.

#117958 Copied
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