This topic has 20 replies, 5 voices, and was last updated 9 years, 7 months ago ago by Brian Johnson
The checkout page is not loading correctly if there is products in the cart. I see that this is an issue with the latest versions of blanco / woocommerce at the moment.
This is the HTML content at the moment of the checkout page:
<div class="content">
<h1>Checkout</h1>
<div class="woocommerce"> </div>
</div>
Hello
Please provide us with wp-admin and ftp credentials in private content.
With best regards
Brian Johnson
As requested.
Hello @Ocelynx,
Also please provide us with FTP credentials in Private Content.
Regards,
Robert Hall.
Trying again with ftp.
Hello
We are unable to login. Please check frp credentials.
With best regards
Brian Johnson
ftp details I sent through work for me.
Hello,
Please give us access to all site directories and not only to the theme directory.
Thank you.
Regards,
Eva Kemp.
OK, done.
Hello,
The issue has been fixed.
Please check and clear browser cache before.
Regards,
Eva Kemp.
I am trying to add the option of cash on delivery (COD) to my checkout options. I am using paypal express. I can’t seem to get this to work.
Hello @jlsiefert,
Navigate to Dashboard->WooCommerce->Settings->Cash on Delivery-> and check Enable Cash on Delivery.
Regards,
Robert Hall.
I’ve actually done that. That is what’s confusing me. COD doesn’t show up anywhere as an option
I think the issue is that the general checkout option page will not allow me to choose both COD and Paypal express.
Hello @jlsiefert,
Please provide us with wp-admin access in Private Content.
Regards,
Robert Hall.
As requested
Hello,
The same issue persists with default WordPress theme too. You can check it yourself: activate Twenty Fifteen theme.
You should contact Woocommerce support team and ask them to investigate this issue.
Regards,
Eva Kemp.
Eva, the problem persists if Paypal for woocommerce is disabled, which means it something outside of that plugin. Can you help?
I am getting this error. Could it have anything to do with the issues I am having?
“Your theme has bundled outdated copies of WooCommerce template files. If you notice an issue on your site, this could be the reason. Please contact your theme developer for further assistance. You can review the System Status report for full details or learn more about WooCommerce Template Structure here.
Hello
This message appears because our theme overrides default woocommerce plugin and it should not affect frontend. In case your issue persists with default wordpress theme you should contact woocommerce support team.
With best regards
Brian Johnson
The issue related to '‘Woocommerce checkout issue’' has been successfully resolved, and the topic is now closed for further responses