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Woocommerce checkout page credit card input field disappear

This topic has 3 replies, 2 voices, and was last updated 8 months, 2 weeks ago ago by Grace Chen

Grace Chen

Participant

March 9, 2024 at 17:10

The credit card input field disappears on the WooCommerce checkout page after entering the card number, and scroll the page down.

After removing all the plugins, switch to another theme. I found out the Xstore Child theme is causing the problem. How do I fix this problem?

Thank you!

Please, contact administrator
for this information.

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support staff only.

#386187 Copied Theme version: 9.2.9

2 Answers

Rose Tyler

Support staff

March 10, 2024 at 08:31

Hello, Grace Chen,

Thank you for reaching out to us with your concern.

We’ve disabled the sticky sidebar option – https://prnt.sc/T8owYyeRpwA0 Please clear cache and check how it works now.

Best Regards,
8Theme’s Team

#386208 Copied

Grace Chen

Participant

March 10, 2024 at 09:27

Thank you very much!

#386218 Copied
Tagged: best selling woocommerce, checkout page issues, credit card input disappear, troubleshoot woocommerce themes, woocommerce checkout problems, woocommerce themes
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Woocommerce checkout page credit card input field disappear

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