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Woocommerce crash - by Infinita - on WordPress WooCommerce support

This topic has 4 replies, 2 voices, and was last updated 4 years, 11 months ago ago by Olga Barlow

Infinita

Participant

December 9, 2019 at 10:27

Hi. After moving the website from a temporary server, woocommerce crashes the whole website. Tried to deactivate all other plugins. Woocommerce can not be activated or updated.

Please, contact administrator
for this information.

#226459 Copied Theme version: 6

3 Answers

Olga Barlow

Support staff

December 9, 2019 at 10:57

Hello,

Seems the problem was related to https, probably you did not use it on the previous server and WooCommerce scripts and styles were blocked because they were loaded over http. I have installed Really Simple SSL plugin to enable SSL and don’t see problem with WooCommerce any more.
Actually, this is not related to our theme and our support. Such issues are in the scope of the hosting and should be solved by hosting support, we help only with issues related strictly to our theme settings, options, not to general WP or WooCommerce plugin questions or SSL.

Regards

#226462 Copied

Infinita

Participant

December 9, 2019 at 11:01

How stupid of me. Thank you very much for your support. I will remain your loyal customer in the future.

#226463 Copied

Olga Barlow

Support staff

December 9, 2019 at 11:24

Hello,

You are welcome. We would be grateful if you could leave rating for our theme on ThemeForest https://themeforest.net/item/xstore-responsive-woocommerce-theme/15780546

Regards

#226466 Copied
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