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Woocommerce crash - by Infinita - on WordPress WooCommerce support

This topic has 4 replies, 2 voices, and was last updated 5 years ago ago by Olga Barlow

  • Avatar: Infinita
    Infinita
    Participant
    December 9, 2019 at 10:27

    Hi. After moving the website from a temporary server, woocommerce crashes the whole website. Tried to deactivate all other plugins. Woocommerce can not be activated or updated.

    Please, contact administrator
    for this information.
    #226459 Copied Theme version: 6
    3 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 9, 2019 at 10:57

    Hello,

    Seems the problem was related to https, probably you did not use it on the previous server and WooCommerce scripts and styles were blocked because they were loaded over http. I have installed Really Simple SSL plugin to enable SSL and don’t see problem with WooCommerce any more.
    Actually, this is not related to our theme and our support. Such issues are in the scope of the hosting and should be solved by hosting support, we help only with issues related strictly to our theme settings, options, not to general WP or WooCommerce plugin questions or SSL.

    Regards

    #226462 Copied
    Avatar: Infinita
    Infinita
    Participant
    December 9, 2019 at 11:01

    How stupid of me. Thank you very much for your support. I will remain your loyal customer in the future.

    #226463 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 9, 2019 at 11:24

    Hello,

    You are welcome. We would be grateful if you could leave rating for our theme on ThemeForest https://themeforest.net/item/xstore-responsive-woocommerce-theme/15780546

    Regards

    #226466 Copied
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