WooCommerce Database Update and Cart Page Template Concerns

This topic has 5 replies, 3 voices, and was last updated 8 months, 3 weeks ago ago by Andrew Mitchell

  • Avatar: Dylan
    Dylan
    Participant
    March 21, 2024 at 02:19

    Dear 8theme Team,

    I hope this email finds you in good health. I’m writing to seek assistance with a couple of new issues that have arisen on my website:

    1. WooCommerce Template Outdated: After updating WooCommerce, I received a notification indicating that my theme (Main02) contains outdated copies of some WooCommerce template files. It mentions specifically “xstore/woocommerce/cart/cart-shipping.php version 8.6.0 is out of date. The core version is 8.8.0.” I’m concerned about the potential impact this may have on my site. Could you advise me on how to proceed? Should I wait for an update from XStore, or is there a manual update process that I need to follow to ensure compatibility?

    2. Cart Page Template vs. WooCommerce Shortcode: I’ve been using the cart page template provided by 8theme instead of the [woocommerce_cart] shortcode due to some display errors and uncertainty on how to customize it. Will this affect the functionality of my cart, especially in light of the aforementioned template update issue? Is there a recommended approach to ensure the cart operates smoothly and integrates with the latest WooCommerce updates?

    I have attached screenshots from my dashboard highlighting these issues. Your expert advice on these matters would be greatly appreciated to maintain a seamless shopping experience for my customers.

    Files is visible for topic creator and
    support staff only.
    4 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 21, 2024 at 09:09

    Hello, Dylan,

    Thank you for reaching out to us with your concerns. We appreciate you taking the time to notify us about the issues you’re experiencing with your website following the recent WooCommerce update.

    1/ Please read this topic – https://www.8theme.com/topic/does-the-theme-support-woocommerce-8-7-already/

    2/ As for the cart page template versus the WooCommerce shortcode, using the template provided by 8theme should not affect the functionality of your cart. Our templates are designed to work seamlessly with WooCommerce and are regularly updated to integrate with the latest versions. If you prefer to use the template due to customization and display preferences, you can continue to do so without worry. However, if you wish to switch to the shortcode and need help with customization or resolving display errors, we are here to help guide you through the process.

    Please rest assured that we are committed to providing you with the support you need to maintain a seamless shopping experience for your customers.

    If you have any further questions or require additional assistance, do not hesitate to contact us. We are here to help.

    Best Regards,
    8Theme’s Team

    Avatar: Dylan
    Dylan
    Participant
    March 21, 2024 at 09:41

    Thx a lot.

    Pls tell me how to custom woocommerce shortcode

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 21, 2024 at 09:51

    Hello, Dylan,

    You’re welcome!

    Regarding the customization of WooCommerce shortcodes, there are indeed limited settings available. However, we can offer stylistic modifications through the use of custom CSS code. To assist you further, please provide us with detailed information about your specific requirements. Once we have a clear understanding of your needs, we will be able to advise whether your objectives can be achieved through editing styles or if it would be necessary for you to contact WooCommerce support for their shortcode assistance.

    Best Regards,
    8Theme’s Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    March 30, 2024 at 14:38

    Dear Dylan,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

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