WooCommerce Endpoints Not Working - by ajgamecave

This topic has 8 replies, 3 voices, and was last updated 6 years, 2 months ago ago by Rose Tyler

  • Avatar: ajgamecave
    ajgamecave
    Participant
    September 8, 2018 at 07:29

    Hello,

    We were instructed to inquire about this here. We’re having an issue with our WooCommerce endpoints, they are no longer working. The timing of the problem is hard to determine. I have deactivated all recent plugins, flushed permalinks, and attempted to identify the problem without success.

    Are there any special considerations we should make with regards to how the theme integrates with the WooCommerce account? Are there any suggestions you can offer?

    Thank you!

    7 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 10, 2018 at 12:12

    Hello,

    Do you have My account page http://prntscr.com/ksnuwl and did you choose it in the WC plugin settings http://prntscr.com/ksnvpl ?
    Could you provide me with temporary Dashboard access and link to your site?

    Regards

    Avatar: ajgamecave
    ajgamecave
    Participant
    September 11, 2018 at 03:00

    Hello,

    Both of those settings are correct.

    Please, contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 11, 2018 at 15:55

    Hello,

    We have disabled all the third-party plugins, enabled default WooCommerce theme Storefront and see the same issue https://gyazo.com/8ba5b9b063bd3fc404007f4f0e7659fe . Contact WooCommerce plugin support because the problem is not related to our theme and is outside the scope of our support, unfortunately.

    Regards

    Avatar: ajgamecave
    ajgamecave
    Participant
    September 11, 2018 at 22:15

    Will do, thank you!

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 12, 2018 at 07:22

    Hello,

    You’re welcome!

    Regards

    Avatar: ajgamecave
    ajgamecave
    Participant
    September 12, 2018 at 21:29

    Turns out the issue was that I had the YITH Wishlist page set as the my-account page!

    I changed the setting and there are no longer any issues.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 13, 2018 at 08:41

    Hello,

    We are glad that you sorted out.
    Feel free to ask if you have any other questions.
    Have a nice day.

    Regards

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