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WooCommerce Gravity Forms Addon Fields not showing up in Cart

This topic has 6 replies, 2 voices, and was last updated 7 years, 7 months ago ago by Rose Tyler

calebweeks

Participant

June 26, 2017 at 18:55

Hi 8theme Team 🙂

Question: Have any other customers reported that some of the Item Attributes (Variations) are showing up in the cart and some aren’t?

In our case, the majority of our products when added to the cart show their variations in the cart (screenshot), but some of them (for an unknown reason) do not (screenshot).

Before Legenda 3.2, this wasn’t an issue, so I think it has/had something to do with the update. Any ideas?

Thank you for writing when able and for any support you can give!

#166459 Copied Theme version: 3.2 WooCommerce version: 3.0.9

5 Answers

calebweeks

Participant

June 26, 2017 at 19:00

The Subject line on the above post is un-related and was accidentally posted – I was unable to edit or re-post! The content of the post, however, is still accurate and requires attention as able. Thank you!

#166460 Copied

calebweeks

Participant

June 26, 2017 at 19:02

P.S. Private content includes SCREENCAST which shows what is going on. Thank you!

Please, contact administrator
for this information.

#166461 Copied

Rose Tyler

Support staff

June 27, 2017 at 09:50

Hello,

Very likely, some of your products display in the cart with variations because they had been created before woocommerce update.
Unfortunately, it is not possible to show attributes in the old style, because it was changed by woocommerce.
But you can change http://prnt.sc/f5fgm0 to http://prnt.sc/f5fh1a in /legenda/woocommerce/cart/cart.php.

Regards,
Rose Tyler.

#166503 Copied

calebweeks

Participant

June 30, 2017 at 06:26

Hi Rose – I appreciate your reply (as always)!

I know you’ve had to copy/paste your reply about “Unfortunately, it is not possible to show attributes in the old style, because it was changed by woocommerce. But you can change http://prnt.sc/f5fgm0 to http://prnt.sc/f5fh1a in /legenda/woocommerce/cart/cart.php.” – I’ve seen it in other answers on the support forum.

What is odd about this, however, is that the Variations ARE showing up for some products and not for others (which are the exact same type of product: a Variable product).

So in our case, it is possible to show attributes in the old style as they are still showing for many of the products (screenshot)

Do you have any idea why it is showing for some and not for others(?) and if there is anything we might do about that to have it show for all?

Thank you so much!

#166750 Copied

Rose Tyler

Support staff

July 4, 2017 at 10:23

Hello,

Sorry for the delay.
This product http://prntscr.com/frf7y6 is simple http://prntscr.com/frf8ac so information on the cart page and variations are created by some plugin. Sorry, but we don’t provide support for 3-rd party plugins as it’s out of our support scope.
To display attributes for standard variations products on cart page you need to make described changes in the cart.php file and add custom css code to stylize these attributes in needed color on the page.

Regards,
Rose Tyler.

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Tagged: addon fields, cart, gravity forms, woocommerce, wordpress themes
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