Woocommerce guest checkout not work - by hcMtom

This topic has 5 replies, 4 voices, and was last updated 9 years, 10 months ago ago by Robert Hall

  • Avatar: hcMtom
    hcMtom
    Participant
    January 12, 2015 at 10:10

    Dear Support

    I have made sure ‘Enable Guest Checkout’ is unticked in the settings page but people are still able to checkout without creating an account or logging in.

    How can I fix it?

    Thanks
    Tom

    Please, contact administrator
    for this information.
    4 Answers
    Avatar: stan
    Stan Russell
    Participant
    January 12, 2015 at 14:36

    Hello,

    please provide us with admin credentials for your site in private content.

    Regards,
    Stan Russell.

    Avatar: Eva
    Eva Kemp
    Support staff
    January 12, 2015 at 14:42

    Hello,

    In Woocommerce > Settings > Accounts tab you had “Automatically generate username from customer email” and “Automatically generate customer password” options enabled which create a user and password automatically. I’ve unchecked them and now “Create account” form is shown on Checkout page. Please check.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: hcMtom
    hcMtom
    Participant
    January 13, 2015 at 04:19

    Stan & Eva, thank you!

    Avatar: Robert Hall
    Robert Hall
    Support staff
    January 13, 2015 at 08:40

    Hello,

    You’re welcome!
    If you have any questions please feel free to contact us.

    Regards,
    Robert Hall.

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