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Woocommerce info box disappearing after seconds

This topic has 22 replies, 3 voices, and was last updated 3 years, 9 months ago ago by Olga Barlow

eveprod

Participant

April 6, 2021 at 14:35

Ho, I have compiled a serie of bundled and mix and match products, and since there’s a minimum quantity to apply, that info is showed in the WooCommerce info box. The info box disappears after a few seconds, making it impossible to know the amount of products already selected, is it possible to show it permanently in bundled and mix and match products?

Please, contact administrator
for this information.

#282819 Copied Theme version: 7.2.7 WooCommerce version: 5.1.0

21 Answers

Olga Barlow

Support staff

April 6, 2021 at 17:47

Hello,

Go to Theme Options > WooCommerce > Shop > Shop page layout > Product Added Notification > Off. Check the product after that.

Regards

#282852 Copied

eveprod

Participant

April 6, 2021 at 18:34

Please see here:
https://prntscr.com/115wb53

that’s the info b0x I would like to appear until conditions are completed

#282862 Copied

Olga Barlow

Support staff

April 7, 2021 at 14:26

Hello,

I do understand you.
Did you disable the mentioned option?

Regards

#283046 Copied

eveprod

Participant

April 8, 2021 at 01:31

yes but it keeps disappearing after 4 seconds

#283128 Copied

Olga Barlow

Support staff

April 8, 2021 at 14:13

Hello,

Provide us with WP Dashboard access, please. We’ll check the issue in more detail.

Regards

#283227 Copied

eveprod

Participant

April 8, 2021 at 17:49

Please advise

Please contact administrator
for this information.

#283281 Copied

Olga Barlow

Support staff

April 8, 2021 at 17:57

Hello,

Can’t log in to your account https://prnt.sc/117hkmi

Regards

#283283 Copied

eveprod

Participant

April 8, 2021 at 18:18

use this with google authenticator

Please contact administrator
for this information.

#283285 Copied

Olga Barlow

Support staff

April 9, 2021 at 11:04

Hello,

Code you provided does not work https://prnt.sc/1183u8y

Regards

#283343 Copied

eveprod

Participant

April 9, 2021 at 11:29

the code expires every 30 seconds

#283346 Copied

Olga Barlow

Support staff

April 9, 2021 at 14:01

Hello,

Add our account to the exclusion or something. Because 30 secs is not enough for the support to log in.

Regards

#283371 Copied

eveprod

Participant

April 9, 2021 at 15:31

done

#283391 Copied

Rose Tyler

Support staff

April 10, 2021 at 07:44

Hello,

Thanks for the reply. Our technicians will be able to reply after the weekend. Sorry for such delay in answering. Please be patient.

Regards

#283425 Copied

eveprod

Participant

April 12, 2021 at 14:43

I’ll wait

#283654 Copied

Olga Barlow

Support staff

April 12, 2021 at 17:47

Hello,

Check now.

Regards

#283707 Copied

eveprod

Participant

April 12, 2021 at 18:04

perfect, but created an increment of 2 when adding quantity… I will try to solvem thank you

#283712 Copied

Olga Barlow

Support staff

April 12, 2021 at 18:19

Hello,

You are welcome. So, do you need any help from our side?

Regards

#283716 Copied

eveprod

Participant

April 12, 2021 at 18:32

tried to deactivate latest plugins, but problem not solved

#283719 Copied

Olga Barlow

Support staff

April 12, 2021 at 18:37

Hello,

Do you mean that 2 items appear if you click + ? It caused by WooCommerce Min/Max Quantities plugin.

Regards

#283722 Copied

eveprod

Participant

April 12, 2021 at 18:39

Solved, WP Optimize plugin error

#283724 Copied

Olga Barlow

Support staff

April 12, 2021 at 18:52

Hello,

Ok. Glad to hear that you sorted out.

Regards

#283731 Copied
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