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Woocommerce is duplicating orders and email

This topic has 2 replies, 2 voices, and was last updated 2 years ago ago by Rose Tyler

  • Avatar: Dittemila
    Dittemila
    Participant
    November 23, 2022 at 22:34

    Hello,

    When a customers places an order, woocommerce duplicates the order which means:

    1. Emails are sent twice
    2. Products are deducted from stock twice

    Can you help asap please?

    Best,
    Dittemila

    Please, contact administrator
    for this information.
    #339423 Copied Theme version: 1.0 WooCommerce version: 6.1
    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 24, 2022 at 09:37

    Hello,

    1/ Update the theme and Core plugin – https://www.8theme.com/demo/docs/legenda/Theme_Update.html https://www.8theme.com/demo/docs/legenda/Plugins/Plugins_Update
    Clear cache and check the result.
    2/ Check how it works with default theme activated, for example – Storefront. Maybe the issue is caused not by the theme.

    Regards

    #339465 Copied

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