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Woocommerce is duplicating orders and email

This topic has 2 replies, 2 voices, and was last updated 1 years, 12 months ago ago by Rose Tyler

Dittemila

Participant

November 23, 2022 at 22:34

Hello,

When a customers places an order, woocommerce duplicates the order which means:

1. Emails are sent twice
2. Products are deducted from stock twice

Can you help asap please?

Best,
Dittemila

Please, contact administrator
for this information.

#339423 Copied Theme version: 1.0 WooCommerce version: 6.1

1 Answer

Rose Tyler

Support staff

November 24, 2022 at 09:37

Hello,

1/ Update the theme and Core plugin – https://www.8theme.com/demo/docs/legenda/Theme_Update.html https://www.8theme.com/demo/docs/legenda/Plugins/Plugins_Update
Clear cache and check the result.
2/ Check how it works with default theme activated, for example – Storefront. Maybe the issue is caused not by the theme.

Regards

#339465 Copied
Tagged: duplicating, emails, orders, template, woocommerce, wordpress
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