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WooCommerce Memberships not working in blog posts

This topic has 5 replies, 3 voices, and was last updated 9 years, 1 months ago ago by Eva Kemp

tinthumb

Participant

October 29, 2015 at 16:14

Hi,

I’ve recently installed the WooCommerce Memberships plugin into the site I’m working on.

This plugin fully works with other WordPress themes but with your Royal theme it only partly works.

The plugin is supposed to show restricted blog content to logged out users, with a sign-in area just below the post preview. This works in the blog preview (archive) page but not in the single posts (it shows no content or sign in box.

I’ve tried working through the code of the single.php, content.php, archive.php files but could not find the issue. I’ve also contacted the plugin developers who said it is a theme problem.

Could you help me with this?

Thank you,
Steve

Please, contact administrator
for this information.

#96793 Copied Theme version: 2.1 WooCommerce version: 2.4.8

4 Answers

Jack Richardson

Support staff

October 29, 2015 at 18:08

Hello,

Please provide us with FTP and WP Dashboard credentials in private content.

Best regards,
Jack Richardson.

#96837 Copied

tinthumb

Participant

October 30, 2015 at 12:12

Hi,

Thanks for getting back. I’ve added the details for you…

Please, contact administrator
for this information.

#96978 Copied

tinthumb

Participant

November 2, 2015 at 19:01

Hi Jack,

Just wondering if you had any updates on this?

Thanks,
Steve

#97362 Copied

Eva Kemp

Support staff

November 4, 2015 at 11:22

Hello,

Please take our apologies for a delay, but our theme isn’t fully compatible with the plugin.
Unfortunately we don’t guarantee full compatibility of 3rd-party plugins with the theme.
As you know there is plenty of them and we can’t test all plugins.

Thank you for understanding.

Regards,
Eva Kemp.

#97715 Copied
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