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Woocommerce mini cart not showing buttons

This topic has 9 replies, 3 voices, and was last updated 1 days, 19 hours ago ago by Alex Carter

Niranjan Madhusanka

Participant

March 28, 2025 at 09:45

The buttons on the off-canvas mini cart is missing. We have tried to find the Elementor Mini Cart Template to disable, but that option is not available in our dashboard (Elementor Settings). Please check the attached screenshots.

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#438977 Copied Theme version: 9.4.9

8 Answers

Alex Carter

Support staff

March 28, 2025 at 09:51

Hello, Niranjan Madhusanka,

Thank you for reaching out to us.

Could you please provide temporary wp-admin access? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Warm Regards,
The 8Theme Team

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Niranjan Madhusanka

Participant

March 28, 2025 at 09:59

Please check the details requested

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support staff only.

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Alex Carter

Support staff

March 28, 2025 at 10:25

Hello, Niranjan Madhusanka

To ensure you get the best support, we’re escalating your request to another specialist from our team, who will take a closer look at the issue.

They will update you as soon as possible, and we’ll make sure to keep you posted. If you have any additional details that might help, feel free to reply here.

Thank you for your cooperation!

Best Regards,
The 8Theme Team

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Niranjan Madhusanka

Participant

March 28, 2025 at 10:33

Looking forward to hearing from you soon. We need to solve this asap

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Jack Richardson

Support staff

March 28, 2025 at 10:59

Dear @Niranjan Madhusanka,

We hope this message finds you well.

Upon reviewing your inquiry, we have identified that you are currently using the Elementor PRO plugin. It appears that certain features – such as the Mini Cart template (as shown in the following screenshot: https://prnt.sc/gqsI9JIDZCYT) – are enabled based on the access level associated with your Elementor PRO license.

In this case, we kindly recommend reaching out directly to the Elementor PRO support team. They will be best equipped to assist you in locating the missing settings and clarifying how specific features are made available depending on your license level.

Once you receive a response from their support team, we would greatly appreciate it if you could share the outcome with us. This will help us better understand the situation and potentially assist other customers who may encounter similar issues in the future.

Please note that our support is limited to the products and services we provide, and we are unable to offer assistance for third-party plugins. We appreciate your understanding and respect for our support policy.

Best regards,
Jack Richardson
The 8Theme Team

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Niranjan Madhusanka

Participant

March 28, 2025 at 11:00

Thanks. I will contact them

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Niranjan Madhusanka

Participant

March 29, 2025 at 05:17

We got it working by upgrading the Elementor Pro plugin. Can you now help us customize the button styling on the off-canvas cart? (Checkout and View Cart). We cannot find the place where the styling for buttons is available. Please note that we have designed the header using Elementor.

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Alex Carter

Support staff

March 29, 2025 at 14:59

Hello,

Thank you for your message.

We’re glad to hear that upgrading the Elementor Pro plugin resolved the issue. Regarding the customization of the button styling on the off-canvas cart (Checkout and View Cart), please go to Theme Options > Stying > edit settings of buttons.

Best Regards,
8Theme’s Team

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