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WOOCOMMERCE NOT WORKING, I CANT SEE CHECKOUT PAGES

This topic has 12 replies, 2 voices, and was last updated 10 years, 7 months ago ago by Eva Kemp

ang

Participant

May 6, 2014 at 09:29

Hi there,

My woocommerce is not working with the new update to 2.1.8.
My checkout pages are completely blank when trying to go to make a payment.
Please help me asap, i am highly distressed because of it!

Thank you
Ang

Please, contact administrator
for this information.

#2780 Copied

11 Answers

Eva Kemp

Support staff

May 6, 2014 at 14:25

Hello,

Sorry but I’m unable to view your site as it’s closed for maintenance. Please provide us with wp-admin panel and FTP credentials. Do you have the latest theme version installed?

Regards,
Eva Kemp.

#2818 Copied

ang

Participant

May 6, 2014 at 21:19

yes i have the latest theme version please find login details below

Please, contact administrator
for this information.

#2898 Copied

ang

Participant

May 7, 2014 at 01:47

Please find the correct admin details below. Thank you.
Will someone be able to look into this soon for me please, thank you so much!?

Please, contact administrator
for this information.

#2908 Copied

Eva Kemp

Support staff

May 7, 2014 at 10:30

Hello,

Sorry, but the logins are incorrect.
Please check them and reply back to us.

Regards,
Eva Kemp.

#2937 Copied

ang

Participant

May 7, 2014 at 11:24

hi there,

Sorry, please find correct details below.

Thank you

Ang

Please, contact administrator
for this information.

#2946 Copied

Eva Kemp

Support staff

May 7, 2014 at 13:15

Unfortunately I’m still unable to log in getting the error “Login incorrect”.
Can you log in with the details you’ve provided for wordpress admin panel? Perhaps you have restricted access?

Regards,
Eva Kemp.

#2961 Copied

ang

Participant

May 7, 2014 at 13:44

I wonder why it is not working, please try these details.

Please, contact administrator
for this information.

#2971 Copied

ang

Participant

May 7, 2014 at 13:47

I dont have restricted access, with that log in, you will be able to get in fine. Thank you.

#2972 Copied

Eva Kemp

Support staff

May 7, 2014 at 15:08

Hello,

Try to change the settings in Theme Options > Shop > Checkout page > Default.
Also you can try disabling plugins one by one as some of them may conflict with woocommerce.

After that reply back to us.
Regards,
Eva Kemp.

#2977 Copied

ang

Participant

May 7, 2014 at 15:22

It worked!
I just changed the shop to default.

I really liked the step by step however, how comes that option doesnt work?

#2979 Copied

Eva Kemp

Support staff

May 7, 2014 at 15:57

There may be conflict between woocommerce and some other plugins.
As I told you, you can check this by disabling the plugins one by one to find out which one is causing the issue.

Regards,
Eva Kemp.

#2983 Copied
Tagged: checkout, fixing, support, templates, troubleshooting, woocommerce, wordpress
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The issue related to '‘WOOCOMMERCE NOT WORKING, I CANT SEE CHECKOUT PAGES’' has been successfully resolved, and the topic is now closed for further responses

WOOCOMMERCE NOT WORKING, I CANT SEE CHECKOUT PAGES

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