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Woocommerce out date file - by dchhuang - on WordPress WooCommerce support

This topic has 96 replies, 7 voices, and was last updated 8 years, 4 months ago ago by Jack Richardson

dchhuang

Participant

April 1, 2016 at 20:18

After I　install the theme, I get this message
Your theme (LEGENDA – 8theme WordPress theme) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. You can see which files are affected from the system status page. If in doubt, check with the author of the theme.

legenda/woocommerce/content-product_cat.php version 2.5.0 is out of date. The core version is 2.5.2,

Please, contact administrator
for this information.

#119771 Copied

95 Answers

Robert Hall

Support staff

April 2, 2016 at 07:23

Hello,

our theme uses modified Woocommerce template files so it is normal that some file versions may be outdated. It is not bug and does not have effect on front-end.
You may just skip this notification.

Regards,
Robert Hall

#119783 Copied

dchhuang

Participant

April 2, 2016 at 18:17

can you help me to install theme and update the files?
thank you

#119807 Copied

Stan Russell

Participant

April 4, 2016 at 07:52

Hello dchhuang,

we can upload theme folder for you if you provide us with FTP credentials for your site in ‘Private content’ section. If you want us to make full theme installation and setup – please check our Installation Services

Regards,
Stan Russell.

#119836 Copied

dchhuang

Participant

April 4, 2016 at 23:49

YES, i can get you the FTP credentials.
I want to do the full theme installation and setup.
this include in 60day purchase service?
Thank you

Please, contact administrator
for this information.

#120004 Copied

Jack Richardson

Support staff

April 5, 2016 at 08:04

Hello,

Yes, please provide us with FTP and WP Dashboard credentials.

Thank you.
Best regards,
Jack Richardson.

#120033 Copied

dchhuang

Participant

April 6, 2016 at 21:17

Thank you

Please, contact administrator
for this information.

#120300 Copied

Jack Richardson

Support staff

April 7, 2016 at 08:54

Hello,

I’ve installed the theme and imported demo data.
Please check the site now.

Best regards,
Jack Richardson.

#120328 Copied

dchhuang

Participant

April 8, 2016 at 05:59

can I help me to install the theme at other domain?/

Please, contact administrator
for this information.

#120406 Copied

Jack Richardson

Support staff

April 8, 2016 at 09:13

Hello,

Sorry, but we provide support only for one site.
If you want to get support for other domain name you have to buy other license.

Best regards,
Jack Richardson.

#120447 Copied

nikacantabile

Participant

April 8, 2016 at 15:18

Hi, The current version of the theme is not fully compatible with latest woocommerce (2.5.2). I really need to set up my store as soon as possible. Is it possible to help me fixing this asap please?

Thanks a lot for your support,

Nika

Please, contact administrator
for this information.

#120526 Copied Theme version: Version: 2.11 WooCommerce version: 2.5.2

Eva Kemp

Support staff

April 8, 2016 at 16:46

Hello @nikacantabile,

Please clarify what problems exactly you’re experiencing and provide us with WP admin credentials too.

Thank you.
Regards,
Eva Kemp.

#120539 Copied

nikacantabile

Participant

April 8, 2016 at 16:55

Hi, here is the info

Hope it helps,

Thanks,

Nika

Please, contact administrator
for this information.

#120546 Copied Theme version: Version: 2.11 (Legenda) WooCommerce version: 2.5.2

Eva Kemp

Support staff

April 8, 2016 at 18:17

Hello @nikacantabile,

The credentials are incorrect.
Please check them.
If you are talking about outdated files notices, then you can ignore them.
They won’t affect your site at all. We edited Woocommerce files in wp-content/themes/legenda/woocommerce directory and old version may be written in those files. But, please don’t worry, as the original version is written in wp-content/plugins/woocommerce/templates directory.

Regards,
Eva Kemp.

#120554 Copied

nikacantabile

Participant

April 8, 2016 at 18:31

Sorry I guess I went too fast the account was not yet activated.

It is not only the outdated notice. The Slider too seems out of date.

Please, contact administrator
for this information.

#120556 Copied

Eva Kemp

Support staff

April 8, 2016 at 18:41

Hello @nikacantabile,

As I see Woocommerce plugin is updated in your Plugins section.

If you are talking about outdated files notices, then you can ignore them.
They won’t affect your site at all. We edited Woocommerce files in wp-content/themes/legenda/woocommerce directory and old version may be written in those files. But, please don’t worry, as the original version is written in wp-content/plugins/woocommerce/templates directory.

Regards,
Eva Kemp.

#120559 Copied

dchhuang

Participant

April 8, 2016 at 18:50

I don’t change anything after you install the theme.

Please, contact administrator
for this information.

#120560 Copied

Eva Kemp

Support staff

April 8, 2016 at 19:15

Hello @dchhuang,

Previous message wasn’t addressed to you, but to the client @nikacantabile.

Regards,
Eva Kemp.

#120562 Copied

dchhuang

Participant

June 1, 2016 at 15:32

1. how you theme edit mega menu? seem like my theme doesn’t have mega menu function.
2. what account menu for? where local at store front?
3. email notification doesn’t work after I setup. when I register account, my email doesn’t receive any email from my website. no matter how many I try
4. login and my account must have SSL to work? login and my account at hearder always 404 now.(Currently doesn’t have SSL to install)

#127986 Copied

Eva Kemp

Support staff

June 1, 2016 at 16:38

Hello,

1. Please read how to create mega menu https://www.8theme.com/demo/docs/legenda/index.html#!/primary_menu

2. When Account Menu is checked it will appear in the sidebar of My Account page.

3. Did you check Spam folder in your mail account?

4. At first you need install SSL certificate. Contact your hosting provider support regarding it.

Regards,
Eva Kemp.

#128004 Copied

dchhuang

Participant

June 1, 2016 at 16:54

1. Mage Menu: 2.”Only First Level items can enable the Mega Menu. Click the Arrow icon next to any First Parent Level menu item to expand the Option box. In Design drop-down select Full Width/Full Width Open by Click type.”—where is “Arrow icon” at Menus admin page?? (screen shot for me!)

2. Account menu show at header “right side panel”??

3. just check spam folder, no any email from my website.

thank you

#128013 Copied

Jack Richardson

Support staff

June 1, 2016 at 20:05

Hello,

1. Please look at the screenshot:
http://storage8.static.itmages.com/i/16/0601/h_1464807222_3529653_979b74f119.jpeg

2. Sidebar on My Account page can be enabled in Theme Options > Shop > Enable sidebar on “My Account” page > On.

3. I’ve checked registration form and successfully received the notification that my account was registered:
http://storage4.static.itmages.com/i/16/0601/h_1464807880_6454924_9759a6d7c4.jpeg

Best regards,
Jack Richardson.

#128036 Copied

dchhuang

Participant

June 1, 2016 at 23:19

1. My menus page doesnt have mega menu design.

#128052 Copied

Jack Richardson

Support staff

June 2, 2016 at 08:15

Hello,

This is because you’re using old theme version.
Update the theme to 3.0.1 version.

Before update delete “woocommerce” folder in the directory wp-content/themes/legenda/ and it’ll be reuploaded from a new theme package.
Also update all required plugins https://www.8theme.com/download-plugins/ .

Don’t forget to create back up of your files and database before starting update process!

Best regards,
Jack Richardson.

#128081 Copied

dchhuang

Participant

June 11, 2016 at 04:27

hi,
can you help me to update the theme.
and I want to change the domain for this theme.
can you still support after i change the domain? I need to the the other domain for wholesale website.
thank you

#129227 Copied

dchhuang

Participant

June 11, 2016 at 05:01

single product page display different from the theme demo.

Please, contact administrator
for this information.

#129228 Copied

Robert Hall

Support staff

June 11, 2016 at 07:58

Hello @dchhuang,

We provide support only for one site.
If you want to get support for other domain name you have to buy other license.

Also I’ve just updated the theme for you. Please check it.

Regards,
Robert Hall

#129231 Copied

dchhuang

Participant

June 11, 2016 at 15:55

hi,
I mean I change the this theme to other domain. and this theme also doesn’t custom anythings. nyonlineshopping domain is not for business need now. I am not gonna to use it now. I dont want to waste this theme and spend extra to buy one.
thank you

#129245 Copied

Eva Kemp

Support staff

June 13, 2016 at 08:53

Hello @dchhuang,

In this case we’ll keep supporting the theme.
Do you have other questions?

Regards,
Eva Kemp.

#129289 Copied

dchhuang

Participant

June 14, 2016 at 02:40

Hi,
I already change the domain name.

Please, contact administrator
for this information.

#129464 Copied
Tagged: files, optimized, outdated, templates, woocommerce, wordpress
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