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Woocommerce out date file - by dchhuang - on WordPress WooCommerce support

This topic has 96 replies, 7 voices, and was last updated 8 years, 3 months ago ago by Jack Richardson

Jack Richardson

Support staff

June 14, 2016 at 10:48

Hello @dchhuang,

We provide support for minor customizations like style changes in custom.css file, help with our theme configuration, but we don’t provide support if you want to changes theme templates totally or add any new function to the theme. This requires additional customization which you can order here https://www.8theme.com/customization-services/ .

Best regards,
Jack Richardson.

#129508 Copied

dchhuang

Participant

June 16, 2016 at 14:14

need help for some question

Please, contact administrator
for this information.

#129938 Copied
Eva Kemp

Support staff

June 16, 2016 at 14:41
Hello,

1./2. Unfortunately the link can be changed for all products only. There is no option to set custom links in Products element in Visual Composer.

3. It can be done via css code in custom.css file.
Please specify what categories exactly you want to hide.

4. Use this code in custom.css file:
```
.install-menu-info {
   display: none;
}
```
How to create custom.css you can watch in this tutorial

5. Legenda logo is just an image, it’s not text.

6. As I see you’re using 3.0.1 theme version. What exactly do you want to update?

7. Sorry, your query is unclear. Please show a screenshot what you want to achieve.

8. You need contact your hosting provider support regarding SSL certificate installation.

Regards,
Eva Kemp.
#129957 Copied
dchhuang

Participant

June 16, 2016 at 14:43

Question:

Please, contact administrator
for this information.

#129958 Copied

dchhuang

Participant

June 16, 2016 at 14:48

question-2:

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for this information.

#129966 Copied

Jack Richardson

Support staff

June 16, 2016 at 14:48

Hello,

9. Go to wp-admin panel > Visual Composer > Role Manager > Post Types > Custom > tick needed elements.

10. You have to contact Woocommerce support as this is not related to theme configuration.

Best regards,
Jack Richardson.

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dchhuang

Participant

June 16, 2016 at 15:22

Question 3, 5,7,8

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for this information.

#129973 Copied

dchhuang

Participant

June 16, 2016 at 15:37

question 4

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#129979 Copied

dchhuang

Participant

June 16, 2016 at 17:27

question 1,2

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for this information.

#129991 Copied

Eva Kemp

Support staff

June 16, 2016 at 19:31

Hello,

3. Unfortunately there is no such option.

5. The font was used “Garvis Pro”.

7. You have to contact Woocommerce support regarding your query.

8. You need copy the code of your SSL label and add it in static block for the footer.

4. I’ve edited the code. Please check now.

12. I’ve added the code on Wishlist page in CSS block:
http://storage7.static.itmages.com/i/16/0616/h_1466099631_7228416_b8b34128a6.jpeg

1./2. As I told you in the previous post:

Unfortunately the link can be changed for all products only. There is no option to set custom links in Products element in Visual Composer.

You can’t set different links for different products sections. There is no such feature in our element.

Regards,
Eva Kemp.

#130005 Copied

dchhuang

Participant

June 17, 2016 at 01:32

question 13

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for this information.

#130027 Copied

dchhuang

Participant

June 17, 2016 at 04:20

question 14 :
Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 786432 bytes) in /home/dchhuang/public_html/wp-content/plugins/revslider/includes/googlefonts.php on line 2410

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#130030 Copied

dchhuang

Participant

June 17, 2016 at 04:49

Question 14

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#130031 Copied

Jack Richardson

Support staff

June 17, 2016 at 09:45

Hello,

13. You can edit text via Text editor, not Visual editor, and write styles in the text code.

14. Concerning memory issue you have to contact your hosting provider support and ask them to increase memory_limit value.

Best regards,
Jack Richardson.

#130063 Copied

dchhuang

Participant

June 17, 2016 at 15:03

question:13
do you know what wordpress plugin can edit visual text
thank you

#130124 Copied

dchhuang

Participant

June 17, 2016 at 15:13

question 15
can you cutom unit price and pack price show together??
Thank you

Please, contact administrator
for this information.

#130125 Copied

Jack Richardson

Support staff

June 17, 2016 at 19:36

Hello,

question:13
do you know what wordpress plugin can edit visual text

You don’t need any plugins to do that. Go to Theme Options > Promo Popup > Switch to text editor and add needed style for the text (check the screenshot http://prntscr.com/bhmxqa ), e.g. to change font family code will be <p style="text-align: center; font-family: Arial;"><del></del>Sign Up to receive New Arrival tylish Clothing</p>

question 15
can you cutom unit price and pack price show together??

You need to contact woocommerce support team regarding the mentioned query.

Best regards,
Jack Richardson.

#130139 Copied

dchhuang

Participant

June 17, 2016 at 21:19

question 16
error iphone6+ product quick view

question 17
mobile Iphone6+ wishlist can be more UX?
Thank you

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for this information.

#130150 Copied

dchhuang

Participant

June 17, 2016 at 21:48

question 18
can i change the 8theme account email?
thank you

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for this information.

#130152 Copied

dchhuang

Participant

June 18, 2016 at 06:14

question 19: mobile Quicke view error (testing at iphone6+)
question 20: increase mobile User experience

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for this information.

#130157 Copied

dchhuang

Participant

June 18, 2016 at 06:21

about the visual composer, there is the support team told me

Please, contact administrator
for this information.

#130158 Copied

dchhuang

Participant

June 18, 2016 at 06:24

question 21.
how to create product filter??
Thank you

#130159 Copied
Jack Richardson

Support staff

June 18, 2016 at 08:53
Hello,

16. Add this code in custom.css file:
```
@media (max-width: 480px) {
  .quick-view-popup .product-info .quantity-box {
    width: 100% !important;
}}
```
17. What exactly do you want to change on Wishlist page?

18. What “8theme account email” do you mean? Where do you see it?

19. The answer is in p.16.

20. The arrows have been already added in the latest theme update:
http://storage5.static.itmages.com/i/16/0618/h_1466236232_2239658_9dcff6d88e.jpeg

21. What filter exactly do you want to create. Please clarify with more details.

1./2. Products element that you’re using isn’t related to Woocommerce, but to our theme, and there is no option to set different links for Products element. Thank you for understanding.

Best regards,
Jack Richardson.
#130183 Copied
dchhuang

Participant

June 18, 2016 at 15:05

question 16: i add the code at custom css, and I check back to iPhone6+, issue stay the same.
question 17: modifies the wishlist as same as pc version (Image)
question 18: my account email register email is nyonlineshoppng.com@gmail.com. want to change to my domain email.
question 19: add the code you send me, doesn’t work
question 20: can you help me to update latest theme?
question 21: i wan to add the price filter at category page

Please, contact administrator
for this information.

#130203 Copied

dchhuang

Participant

June 19, 2016 at 21:54

question 22: why register form and create account form are different?
question 23: can I put SSL label at header

Thank you

Please, contact administrator
for this information.

#130238 Copied

dchhuang

Participant

June 20, 2016 at 14:26

question: 24 missing part at home page

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#130280 Copied
Eva Kemp

Support staff

June 21, 2016 at 09:22
Hello,

16. I don’t see such problem:
http://storage2.static.itmages.com/i/16/0621/h_1466496123_5686802_d0bb68240c.jpeg

Try to clear browser cache and check again.

17. I’ve added this code in custom.css file:
```
.wishlist_table .product-thumbnail, .wishlist_table .product-remove, table.cart .product-price, .wishlist_table .product-stock-status, table.cart thead .product-remove {
    display: table-cell;
}
```
Clear browser cache and check Wishlist page on mobile.

18. Please show a screenshot where you see this email address.

20. Your site is giving 500 Internal Server Error now. You need contact your hosting provider support regarding it.

21. Go to Appearance > Widgets > add Woocommerce Price Filter widget into “Shop Sidebar” area.

1./2. In this case you have to order additional customization service https://www.8theme.com/customization-services/ .

22. Create Account form is related to the theme and register form is related to Woocommerce plugin.

23. In this case you have to edit header.php file and add your code there.

24. Fix the issue with 500 error to check the site further.

Regards,
Eva Kemp.
#130371 Copied
dchhuang

Participant

June 21, 2016 at 16:31

Question 20: i jsut check my site and admin, it is works fine.
Question 22: can you change the register link to woo-commercer register form.
Question 1/2: okay, how much do you charge for this cusotm job?
Question 23: can you help me to add there?
Question 24: i jsut check my site and admin, it is works fine.

Thank you

Please, contact administrator
for this information.

#130484 Copied

dchhuang

Participant

June 21, 2016 at 16:41

question 23: SSL lable code – you can find at static block> footer-1
Thank you

#130485 Copied
Eva Kemp

Support staff

June 22, 2016 at 10:05
Hello,

20. You are using 3.0.1 latest version of the theme. You don’t need to update it.

22. You can use Woocommerce register form in Sign In link and remove our Register link with this css code:
```
.links li.register-link {
   display: none;
}
```
1./2. You should contact via this form https://www.8theme.com/customization-services/ to get more information.

23. Where exactly do you want to place SSL label?

24. As I see the products are shown on home page:
http://storage8.static.itmages.com/i/16/0622/h_1466586272_4876436_1835c4265d.jpeg
http://storage3.static.itmages.com/i/16/0622/h_1466586293_7485522_a4a693d995.jpeg

New arrivals products will be seen only when you view the products because in the settings you set to show “Recently Viewed” products: http://storage9.static.itmages.com/i/16/0622/h_1466586362_9527304_b5bdac4cb9.jpeg

Regards,
Eva Kemp.
#130582 Copied
Tagged: files, optimized, outdated, templates, woocommerce, wordpress
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