This topic has 9 replies, 3 voices, and was last updated 9 years, 3 months ago ago by Eva Kemp
Hi
I have already submitted a support ticket comment through the themeforests comment section
Hi
On the following site,http://79.170.44.96/sweetdealsboutique.com/ when logged in under admin, the PW toolbar doesn’t show on this page http://79.170.44.96/sweetdealsboutique.com/shop/ I have set the woo commerce shortcake as [recent_products per_page=”12” columns=”4”]
Also, on this page for example http://79.170.44.96/sweetdealsboutique.com/product/floral-print-blazer-print/ the description, quantity r add to cart are not showing
Can you please help as I need this site launched soon
Thank you
Hello,
You don’t have to use shortcode [recent_products per_page="12" columns="4"]
on Shop page. It loads products automatically if it’s selected in Woocommerce > Settings > Products tab > Display > Shop Page.
If you want to display separate products on the Shop page you need remove it in Woocommerce setting and add shortcode as described in our documentation: https://www.8theme.com/demo/docs/blanco/#!/blanco_shortcodes
If you use WooCommerce plugin you may also use WooCommerce shortcodes. To make them work in our theme, you need to insert prefix “etheme_” before shortcode words. For example: [etheme_best_selling_products per_page=”12″] will display best selling products and [etheme_product_category category=” “] – multiple products in a category by slug etc.
Also there is an error on your site that may cause the problem:
Failed to load resource: the server responded with a status of 500 (Internal Server Error)
You need ask your host regarding this error.
Best regards,
Jack Richardson.
Hi there
I have been trying to work out a solution to this whole problem but to no avail
I managed to fix part of the problem here but not the add to cart etc
Also the shop link isn’t displaying all the products even though I have removed the shortcake
Neither is the footer working on some of the shop pages
I hope to hear from you soon
Hello,
Did you make any changes in original theme files?
Please provide us with FTP credentials as well.
Best regards,
Jack Richardson.
Hi
Please find attached the FTP details. you will need to unlock the FTP via cPanel first
I have also attached wp-admin
and here
Hello,
The issue has been fixed.
Please clear browser cache and check Products page.
Regards,
Eva Kemp.
Hi
Thank you so much for that!!!
What was it that caused the problem?
Hello,
There was an error “Call to undefined method WooCommerce::get_image_size()” in content-product.php file. I replaced the code $woocommerce->get_image_size
with wc_get_image_size
and the issue was fixed.
Regards,
Eva Kemp.
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