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WooCommerce Payments Currency Switcher flags not working

This topic has 10 replies, 2 voices, and was last updated 2 years, 6 months ago ago by Marcel

Marcel

Participant

August 18, 2022 at 08:29

We want to use WooCommerce Payments for our website.

We use the widget on the current XSTORE, but the flags related the currency are not shown on XSTORE but it works on STOREFRONT.

It would be great to have this also available in XSTORE.

woocommerce.com/document/payments/currencies/multi-currency-setup/#section-14
(I tried the code and placed it in functions.php, but that was not the solution pitty enough).

Also have the widget placed now in the main header, but on the mobile version I cant place the widget in the mobile menu.

Please, contact administrator
for this information.

#332016 Copied Theme version: 8.3 WooCommerce version: 6.8.0

9 Answers

Rose Tyler

Support staff

August 18, 2022 at 20:01

Hello,

Thanks for using our theme and for the request.
Please provide temporary wp-admin and FTP access, then our dev team will take a closer look.
wp-admin access: Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
ftp access: If you do not know how to create FTP contact with your hosting provider, they will help you.

Regards

#332066 Copied

Marcel

Participant

August 19, 2022 at 07:30

see private

Please contact administrator
for this information.

#332101 Copied

Rose Tyler

Support staff

August 19, 2022 at 15:18

Hello,

Thanks for the reply. I’ve passed this topic to our dev team. They will check it and give an answer after the weekend. Please be patient and do not change access.

Regards

#332145 Copied

Rose Tyler

Support staff

August 23, 2022 at 15:51

Hello,

1/ We added a custom shortcode in html block 02 of header builder -> https://prnt.sc/9BKFeephd2kI
2/ We enabled html block 02 in mobile menu -> https://prnt.sc/JyiRkbo7boI1
3/ We added custom code in your child-theme/functions.php -> https://prnt.sc/DdKbf6pAR3Vx

Result: https://prnt.sc/MGMZ-yQubvNm

P.S. custom shortcode was created according to the documentation of WooCommerce Multi-Currency -> https://woocommerce.com/document/payments/currencies/multi-currency-setup/#section-15

Regards

#332393 Copied

Marcel

Participant

August 23, 2022 at 16:39

Hello thank you for adding the block, missed that option.
but what I miss in the flags as described in the url that was provided.

Where eu is now placed there should be flags and that was also not working when added the lines in the funtions.php

#332394 Copied

Rose Tyler

Support staff

August 24, 2022 at 10:03

Hello,

From our side, it looks ok with flags where it needs
But you may check the option you see on the screenshot -> https://prnt.sc/iZFXhU48YRa- (Theme Options -> Speed Optimization -> Disable Emoji (turn switcher off)

P.S. For now we disabled it, so you may check from your side if the flags are shown there. Otherwise, if they are not shown, please, describe
1/ what operating system you are using
2/ your browser + version
3/ Is the issue shown from the devices of your friends/team ?

Regards

#332441 Copied

Marcel

Participant

August 24, 2022 at 16:00

the issue is still there,

cleaned cache, cookies, history on Chrome, Edge and IE11 on Windows 10 and 11 (serveral machines)
also incognito modes have the same issue…

The mobile version have no flags only desktop so not appearing on phones or tablets.

Also i saw that the shortcode [etheme_woocommerce_multi_currency] is used were the option of the flags is not in… would love that add that also

#332472 Copied

Rose Tyler

Support staff

August 25, 2022 at 15:55

Hello,

1/ We’ve recorded a video, check the Private Content area, please
2/ https://prnt.sc/ZdWejHCRKvt5 – changed the parameters and now the flag will be in the shortcode (the one added to the mob menu)

Regards

Please contact administrator
for this information.

#332515 Copied

Marcel

Participant

August 26, 2022 at 07:53

Had also contact with WooCommerce Payments and it seems a known issue on there side..

https://github.com/Automattic/woocommerce-payments/issues/3749

with the comment: It’s a known issue and the reason why we added ‘… in supported devices here.’ The only solution to display flags in not supported devices will be creating a custom select element, but we (included design team) decided that it was not worth the effort.

#332531 Copied
Tagged: currency, flags, payments, switcher, woocommerce, wordpress
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WooCommerce Payments Currency Switcher flags not working

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